Settings and activity
5 results found
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26 votes
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Sarah Hands
supported this idea
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18 votes
An error occurred while saving the comment Sarah Hands
commented
This is business critical option as far as we are concerned, many of our clients have a monthly settlement process and paying 30-40 invoices individually is both time consuming for them and us.
Sarah Hands
shared this idea
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964 votes
Hi everyone
We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.
I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.
The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please…
An error occurred while saving the comment Sarah Hands
commented
What a pointless update. If we wanted an in app function to show more lines, we would have asked for it. We asked for more lines in the desktop program, so as far as I can see, there is no update for the specific issue raised.
Totally useless. Xero...perhaps spend time focussing on the end user issues rather than wasting money on developing an app that larger companies find ineffective.
Sarah Hands
supported this idea
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572 votes
Hi everyone
To follow on from Kelly’s last update, the Product team have made a lot of headway in the 'building on beautiful' work which has prepared the platform to more easily build features solving customer problems, like the ones identified in this thread.
I’m pleased to share that we’re in the early stages of developing a solution that combines increasing the number of statement lines being returned to the page and a search and filter across all of your statement lines.
The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please register your interest here. Given the popularity of this idea we expect spaces to fill up fast. Update: we have since closed the form as we have enough interest. We also want to make sure we test…
Sarah Hands
supported this idea
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918 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
Sarah Hands
supported this idea
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This is a business critical item for us as well. We have clients who receive 30-40 invoices at month end and it would be great to include a statement with a single stripe link to pay their account, presently they have to be sent individual invoices with payment links on each, very very time consuming for our customers and us!