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Support - Schedule a phone call using online chat

Would appreciate if the bot can confirm a schedule conference call. Made an appointment but no confirmation. In the end kept waiting for call to start. Of course nothing happen….

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Tai Wah Lim shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi everyone, we appreciate seeking urgent help, however right here you're in Xero Product Ideas. This is where you can join and vote on ideas for change at Xero, this is not a direct line to support. This is a public forum where anything you post is visible to others - Please keep this in mind when sharing your details.


While we don't have an inbound number you can contact our Xero Support team, you can reach them anytime by raising a case through the Contact Xero Support tile found at the bottom of most pages throughout Xero Central.

If you can provide a little detail on your questions or what you're needing help with we'll be bale to get you in touch with someone with the best skills to help, and generally our specialists are happy to arrange a phone call at a time that suits you.

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  • Jagadeesh Nayani commented  ·   ·  Report

    Hi all,

    Could you please organise the call asap regarding discussing how to run the payroll & upgrade the Xero software.
    Please call 0452 467 857 as early as possible.

    Thanks
    Reagrds
    Jaga
    0452 467 857

  • Jagadeesh Nayani commented  ·   ·  Report

    HI all,

    Could you please call me at 0452467857 regarding set up Pyaroll to the employee. it's urgent & also adding bank account details, but the account details column is frozen.
    Hope I will get a calll.
    Thanks
    Raegrds
    Jaga

  • Immo Ferdinandt Lederer commented  ·   ·  Report

    Dear Xero team

    can you please call me, I need help exporting my data.
    +1 617-461-5646
    Thank you

  • Jagadeesh Nayani commented  ·   ·  Report

    Hi all,

    Can you please call 0452 467 857. Regarding the pay roller setup for employees.

    Thanks
    Reagrds
    Jaga

  • Hamdi Yusuf commented  ·   ·  Report

    Dear Xero team

    I would like assistance with adding a superannuation name under the membership. I can add the number, however, the name of the superannuation fund does not appear. Please contact me on 0449944758.

  • Hamdi Yusuf commented  ·   ·  Report

    Dear Xero team

    I would like assistance with adding a superannuation name under the membership. I can add the number, however, the name of the superannuation fund does not appear. Please contact me on 0449944758.

  • Kylie Barringer commented  ·   ·  Report

    Urgent, my pays are 2 days overdue because Ive been trying to figure out a problem.

    The ABA download isn't picking up the $ amount from the payrun so when I go to import the file and process the pay a $0 amount shows and it won't go through.

    Also, I have only 5 active employees but I have an error message saying that I need to upgrade because I have more than 5 employees.

    Please call me on 0431 244 290 I am based in Brisbane Australia. You can call me tonight Brisbane time that's ok.

  • DAVID LE commented  ·   ·  Report

    I used xero to create invoice for customer. Customer paid me through the Xero link. I tried to transfer that money to my personal bank account. It takes xero 6 weeks and the money has not clear into my bank account yet. I am very frustrated with Xero. It is very impractical. Bad Software
    I request to call me back on 0426555678

  • Bryce Petalas commented  ·   ·  Report

    Looking to jump on board but would like to discuss a few details of the xero feature to ensure it works better than ny current system

  • vicky Morrall commented  ·   ·  Report

    Please call me as our system is failing to enable a project to be created?

    07508 438836

    UK

  • George Stipis commented  ·   ·  Report

    I would like to arrange a call on 10.3.2025 at 10:00am to discuss my account

    My ph is - 0448212435

  • Thelma McHugh commented  ·   ·  Report

    Please contact me on Phone: 353 818-003353 Ext 13414 as I need assistance with an issue

  • Abdi Mohamed commented  ·   ·  Report

    Call me 0468922231 i cant acces smy account even tho i made payment

  • Shermy Stephens commented  ·   ·  Report

    I need to schedule a call but there is no option for that. can someone help?

  • Pete Coe commented  ·   ·  Report

    Can someone please call me regarding reconciling a bank account please

    Thanks

    07947254841

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