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Invoice Auto Numbering

We use our own numbering system as well as the xero auto numbering system. For customer invoices that pay cash, bacs or on account we use our own numbering system that originated from before we used Xero. I just amend the invoice number section on xero when a customer invoice is produced. I have always done this so no issues with that. We use the xero auto numbering for customers that pay by debit credit card. So everyone that pays by card during the day all get added to that one invoice. But the auto numbering system on the new version is skipping the numbers when I produce a manually amended one. eg. The first xero generated invoice number for today is 1505. The next invoice i add is given 1506 but as this is a cash payer, I manually change it to 13180. So I have not used the xero generated one of 1506, but when i go to add the next xero generated invoice it shows 1507. So it skipped the 1506 when i manually changed it to 13180. The old version did not do this. It recognised that the manually amended invoice number was not used and picked that up when the next invoice is created. This needs to come back.

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Elise Edwards shared this idea  ·   ·  Report…  ·  Admin →
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  • Elise Edwards commented  ·   ·  Report

    We use our own numbering system as well as the xero auto numbering system. For customer invoices that pay cash, bacs or on account we use our own numbering system that originated from before we used Xero. I just amend the invoice number section on xero when a customer invoice is produced. I have always done this so no issues with that. We use the xero auto numbering for customers that pay by debit credit card. So everyone that pays by card during the day all get added to that one invoice. But the auto numbering system on the new version is skipping the numbers when I produce a manually amended one. eg. The first xero generated invoice number for today is 1505. The next invoice i add is given 1506 but as this is a cash payer, I manually change it to 13180. So I have not used the xero generated one of 1506, but when i go to add the next xero generated invoice it shows 1507. So it skipped the 1506 when i manually changed it to 13180. The old version did not do this. It recognised that the manually amended invoice number was not used and picked that up when the next invoice is created. This needs to come back.

    Someone looked into this and said they had tested it and said they were not having same issue.
    But this fault is still an issue for me. Today I've just changed the invoice number (1604) to my own invoice numbering system and then when i go to create a new invoice the next number assigned is 1605.

  • Elise Edwards commented  ·   ·  Report

    Still waiting for response to my last comment........This auto numbering fault is still an issue for me. I've just changed the invoice number (1604) to my own invoice numbering system and then when i go to create a new invoice the next number assigned is 1605.

  • Elise Edwards commented  ·   ·  Report

    Hi, Its still an issue for me. I've just changed the invoice number (1604) to my own invoice numbering system and then when i go to create a new invoice the next number assigned is 1605.