Invoice Auto Numbering
We use our own numbering system as well as the xero auto numbering system. For customer invoices that pay cash, bacs or on account we use our own numbering system that originated from before we used Xero. I just amend the invoice number section on xero when a customer invoice is produced. I have always done this so no issues with that. We use the xero auto numbering for customers that pay by debit credit card. So everyone that pays by card during the day all get added to that one invoice. But the auto numbering system on the new version is skipping the numbers when I produce a manually amended one. eg. The first xero generated invoice number for today is 1505. The next invoice i add is given 1506 but as this is a cash payer, I manually change it to 13180. So I have not used the xero generated one of 1506, but when i go to add the next xero generated invoice it shows 1507. So it skipped the 1506 when i manually changed it to 13180. The old version did not do this. It recognised that the manually amended invoice number was not used and picked that up when the next invoice is created. This needs to come back.
![](https://secure.gravatar.com/avatar/1ffae07411c98999f254225a4f5f1e40?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Is this something you've come into our Xero Support team about, Elise? Appreciate the detail here, however testing creating invoices in new invoices if I change the invoice number from the sequence the next invoice number assigned is the one I over wrote. Is it possible there are others users in the org that may have used the invoice number instead? Otherwise, I'd highly recommend coming into our Xero Support team where we can get more detail of your flow and a closer look into what's going on. Thanks