New invoicing - Show warning if repeat template has been deleted
The Classic version of Invoicing used to inform you on the view of an invoice that was created from a Repeating Invoice when the Repeating Template had been deleted.
The new version does not give you this information resulting in confusion and wasted time.
Please see screen shots below.
This is causing us a major headache as we have lots of Repeating Invoices that have to be cancelled and if a user isn't sure new invoicing doesn't help but allows you to go through the process of trying to delete the template again which results in an error.
Please fix this asap because it's causing a real issue.
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Hi Chris, we appreciate you raising this message with us. It's something our team have added to their backlog but want to be open that we don't have active plans for changing for the time being. We'll continue to monitor the feedback here and I'll share if there is any progress.
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Julia Sinclair commented
Cancelled Monthly Recurring Invoices:-
New Xero - You can view the Repeating Transaction Template from the Sales invoice, which is not recognised as cancelled! When you view via Repeating invoices option it doesn't appear!
Old Xero - Correctly displayed the Repeating Transaction was deleted from the sales invoice, without having to check in Repeating Invoices option.
Please change this option back so the sales invoices agree with the repeating invoices.