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5 results found
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485 votes
Hi everyone, we understand how frustrating it is when important emails like invoices are filtered or blocked, and how this affects customer trust and timeliness of engagement with your transactional communications. Thank you for continuing to share examples and highlighting the impact this has on your business.
We’ve made meaningful progress towards enabling email sending from your own domain. While progress is taking longer than we’d like, we can confirm that substantial backend work is underway. This work spans multiple interdependent teams across Xero, and there are still important steps we need to work through before we can release the capability to customers reliably.
As we continue to develop this capability, there are a few questions that would help our product teams ensure we’re solving the majority of our users’ needs in this space, with a reliable and secure solution.
We’d really appreciate your input on the following questions, either…
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Jo Bailey
supported this idea
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188 votes
Hi team, thanks for continuing to share and support in this idea.
While our team has continued to consider this idea since our last update, being upfront with you all here we want to share that this isn't in our current roadmap and unlikely to be developed in the near term.
For this reason, we'll move this to Not in pipeline however should anything change this we'll certainly share an update with you all here.
Jo Bailey
supported this idea
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724 votes
Thanks for your feedback on Single Sign-On(SSO). We last updated this idea in October 2025, and we’re sorry it’s taken some time for us to provide another. We will do our best to keep you more informed of progress as it continues.
Where SSO is today
We’ve built an SSO capability for accountant and bookkeeper partner practices using OpenID Connect (OIDC). We ran a closed beta with a small group of partners, which is now complete, and those partners are connected. We’re still confirming how and when other accounting and bookkeeping partners can access it. SSO isn’t currently available to businesses or IT providers. We’ll share access details in a future update once they’re confirmed.
What we’re looking at next
We’re exploring what it would take to offer SSO to small businesses. Business needs differ from accountant and bookkeeper partners’, so we’re looking at:
- how a business and its users…
Jo Bailey
supported this idea
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19 votes
Thanks for sharing your feedback and votes for adding Westpac foreign currency account feeds, community.
While a direct feed isn't currently available for these accounts, you can still keep up-to-date in Xero by manually importing your transactions.
Just to give you a bit of insight into how these feeds are built – we rely on our banking partners to make specific account types available to us. The best way to get this on Westpac's radar is for them to hear directly from you, so we encourage you to reach out to them and request support for foreign currency account bank feeds.
For this reason, we're unable to say if or when feeds might be available for these accounts, but we'll continue to keep an eye on the support for this idea, and let you know if there are any changes in this area.
An error occurred while saving the comment Jo Bailey
commented
What about those that bank with Westpac in NZ. It would be great to get feeds for the foreign currency accounts, ie AUD and USD.
Jo Bailey
supported this idea
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84 votes
I'm excited to share a major update that addresses this feedback directly. At Xerocon in September 2025, we announced a new strategic partnership with BGL, a leader in compliance and practice software. Together, we are building a new, deeply integrated Workpapers solution that will be embedded directly within Xero Practice Manager (XPM) and Xero Tax. This new solution is central to our compliance and practice tools roadmap and is designed to provide a seamless experience, leveraging BGL’s expertise in document management. We are pleased to confirm that the ability to add, rename, and reorder supporting documents is a key feature of this new BGL-powered Workpapers solution. This functionality is already available in BGL’s core product, which forms the foundation of our new offering. This means you'll soon have the flexibility to organize your documents as you work, without the frustrating workarounds you've mentioned.The new solution will also enable direct data…
This is really important for us as the generic email address the letters come from is often rejected by clients email servers. This is not the first time this has happened, however, this time around there has been significantly more clients affected resulting in more work for us phoning clients who have not paid.