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  1. 359 votes

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    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Kaye Francis commented  · 

    XPM - need ability to change email address that system emails are sent from e.g Tax payment letters

    We have been caught for Terminal Tax letters where gmail has either filed client terminal tax letters to Junk or rejected them completely and now clients have overdue tax payments. This has created a lot of unnessary work for the team, clients phoned etc and the clients are unhappy as they have received penalties and interest.

    Kaye Francis supported this idea  · 
  2. 67 votes

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    Thanks for sharing the details that'll help you better manage clients in your practice. With the new clients experience within Xero Partner Hub you'll soon have new client fields including the ability to enter multiple email and phone numbers so you'll have a place to record client mobile along with other contact numbers.

    Xero Partner hub will be rolling out to partners in early 2026. You can register your interest for early access on our website now. We'll return to update when this is rolled out.

    Kaye Francis supported this idea  · 
  3. 294 votes

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    Hi everyone, we appreciate your involvement and sharing the different aspects of activity on clients history that'd be useful, and how this'd help your workflows. While we do believe this to be a valuable feature, that we may look to develop in the future, this isn't something we've been able to prioritise against other work right now. We'll continue to keep tracking and review this idea. If there is any change that'll impact you here we'll let you know.

    Kaye Francis supported this idea  · 
  4. 116 votes

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    Kaye Francis supported this idea  · 
  5. 10 votes

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    Kaye Francis shared this idea  · 
  6. 560 votes

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    Hi community, we appreciate many businesses have adopted single sign on with providers like Google, Microsoft Azure/Entra, and Okta to easily streamline logins to many applications and manage operational risk. Our team are staying close to votes and feedback of the idea here, and though we can't commit to development at this time, we will be sure to let you know of any progress toward enabling single sign on

    Kaye Francis supported this idea  · 
  7. 94 votes

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    Kaye Francis supported this idea  · 
  8. 40 votes

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    Kaye Francis supported this idea  · 
  9. 24 votes

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  10. 40 votes

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  11. 32 votes

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  12. 255 votes

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    Hi everyone, we'd like to share an update on this idea with you all - As announced at Xerocon there are exciting changes coming for practices with Xero Partner Hub!

    With the Xero Partner Hub you'll have a unified client and staff experience. We'll be providing some additional Client detail fields including Date of Death for Individual / Sole Trader business structures.

    This'll be rolling out to all Xero partners in early 2026, with the beta being available from November, starting in Australia and New Zealand - Find out more on our website

  13. 396 votes

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