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  1. 468 votes

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    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Kaye Francis commented  · 

    XPM - need ability to change email address that system emails are sent from e.g Tax payment letters

    We have been caught for Terminal Tax letters where gmail has either filed client terminal tax letters to Junk or rejected them completely and now clients have overdue tax payments. This has created a lot of unnessary work for the team, clients phoned etc and the clients are unhappy as they have received penalties and interest.

    Kaye Francis supported this idea  · 
  2. 330 votes

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    Hi everyone, thanks for sharing on your needs for a comprehensive client audit trail in XPM. We understand this feature is critical for accountability and data integrity, and we hear you on the pain points this is causing.

    As you might've read and heard updates of our teams are currently working on a unified experience across practice tools with the Xero Partner Hub.

    History of client changes aren't wrapped into the initial work, but this is something the team would like to look at longer term and for now we'll move the idea to Accepted. Once Xero Partner Hub is fully released we can consider and will share any updates around history with you all here

    Kaye Francis supported this idea  · 
  3. 11 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Kaye Francis shared this idea  · 
  4. 707 votes

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    Hi everyone, we appreciate all the feedback and votes on this idea. We know using Microsoft Entra ID SSO is now common practice for some businesses and being able to access Xero via a native integration with Entra ID would streamline how your teams log in and get set up in Xero, as well as help in managing access for larger teams and keeping things secure.

    Our product team have been working with a small limited group of Partners to develop SSO capabilities. Though we can't give any definite timelines yet, we’ll keep this thread updated with news. Thanks

    Kaye Francis supported this idea  · 
  5. 42 votes

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    Kaye Francis supported this idea  · 
  6. 31 votes

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     ·  6 comments  ·  Practice tools  ·  Admin →
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  7. 45 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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  8. 33 votes

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     ·  0 comments  ·  Practice tools  ·  Admin →
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  9. 591 votes

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    Hey everyone, thanks so much for sharing all your ideas and detailed suggestions for a comprehensive Audit Trail Report.

    Through some of the comments in this discussion we wanted to highlight the Journal Report that may help with visibility of detail some are after. We've taken on board your thoughts on how this could be enhanced, like including an 'edited date' column and improving the export to Excel, however this is not in the roadmap right now.

    Being open, providing a complete audit trail of every single event and change within an organisation is not in our plans.

    That said, it’d help to gather interest in specific items you'd like to see added within the history and notes and I've shared links to a few ideas that have already been started on the platform. We welcome you to add your vote, or start a new idea for those that'd be…