Shipping & Customer discount Mess
I do not know about other Xero user, but I find it strange that for invoicing, we cannot handle shipping properly.
I am a master dealer for a product. I have set-up default discount for my customers. That works great... Execpt for the incidental costs like shipping, Import/Export taxes and the like.
When creating invoice I pull items from the product list and the discount is applied. That is good. Since Invoice do not have the ability to add shipping costs, I have to add that line manually like a new item. Automatically whether I use the preset "Shipping" product I added or when later I bill the customer using billable expenses, Xero automatically applies the discount... Which I do not always remember causing a lot of grief...
Most of the professional invoice I receive, Shipping a separate line Item added after the Subtotal... this would be the best way to handle it.
Also when a Billable Item is added to an invoice, I do not think it is good for us to give discount on something we already paid...

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