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  1. 409 votes

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    Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero. 

    Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience. 

    As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings. 

    Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…

    Jean Marc Zanni supported this idea  · 
  2. 2 votes

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    Jean Marc Zanni shared this idea  · 
  3. 161 votes

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    Hi everyone, we appreciate your continued input and feedback on this feature here. Being able to copy to purchase orders and bills is something our team are monitoring feedback of closely and very much across the this idea, however there are a few other priority pieces of work that are currently of focus.

    Right now, it is still possible to copy an invoice to a purchase order or bill from the list views(Draft, Awaiting approval, Awaiting Payment or Paid tabs). You'll find you can select the invoice/s and click 'Copy to...' - You can find out more detail and ways of doing things within new invoicing through our guide on Xero Central.

    We'll keep you in the know here of any progress or updates for this feature.

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    Jean Marc Zanni commented  · 

    1725 ideas... It is amazing that the overall New invoicing topic had to create such a long list of request when it was claimed this would simplify our work...

    The most distressing is the fact that on the XERO central dedicated page for the whole project, it clearly state copy invoice to Purchase order, a feature THAT is existing today in the "old world" will not be implemented until AFTER the old world is gone....
    I can Imagine, Noah, telling a few creatures, Sorry, we will only build room for you after the flood... What do you think will happen to them...

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    Jean Marc Zanni commented  · 

    Copy to Purchase order is critical to our work Flow. I will switch platform if not available at least 30days prior to the "retirement" of the old invoicing.

    Jean Marc Zanni supported this idea  · 
  4. 12 votes

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    Jean Marc Zanni supported this idea  · 
  5. 34 votes

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    Thanks everyone, we understand the interest for being able to pass on credit card and payment service fees to your customers.

    Atm, as some of you have noted - if you're using or set up Stripe as a payment service for your organisation you'll have the ability to pass processing fees onto your customers. This'll be included in the Invoice total when the customer clicks on the Pay now button in your invoice - you can read up on and follow steps on this here.

    Outside this service, while not automated there are ways to represent and pass on fees to your customers;

    • Add detail to your invoice payment terms so this is clear to your customer
    • If there is a default fee that'd be charged you might like to set this up…
    Jean Marc Zanni supported this idea  · 
  6. 344 votes

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    Hi everyone, to front foot some of the recent comments we will not be bringing back classic invoicing. With developments continuing within new invoicing, we do want to let you know that our product teams are highly engaged with your feedback and the ideas for new invoicing on the site.

    We understand there's good interest in being able to add a payment directly from the invoice screen and appreciate the efficiencies expressed by customers in being able to do this. At present we're reviewing this feature and will move the idea across to Under Review. I'll be back to share more on the outcomes. Thanks

    Jean Marc Zanni supported this idea  · 
  7. 451 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.


    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

    Jean Marc Zanni supported this idea  · 
  8. 419 votes

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    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

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    Jean Marc Zanni commented  · 

    In the Same Vain, You can directly approve an Invoice as it is created., but for a Purchase order, You need to:
    - Submit for approval
    - Approve from the Waiting approval list,
    - Switch to approved
    - Re-open the Purchase Order from the approved list
    - Then you can Send...

    I can understand in large organization, that Approval by a separate person is critical. But I am one person Office... I do not need to have that level of protection.

    Jean Marc Zanni supported this idea  · 
  9. 12 votes

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    Jean Marc Zanni commented  · 

    When editing an Invoice or a Bill Containing Products, The form have the Very bad feature of automatically resetting the Qty to 1... causing all kind of error.

    Sometimes we have to update an Invoice, a purchase order or a bill to reflect business changes. When you do that, the form automatically resets the QTY to 1 and the Reset the discount to Customer default and does not show you it was done. So mistakes are being made...
    If you feel the need to do so, at minima, the page should highlights the modified numbers to give us a chance to correct it.
    I am tired of having to change what Xero keeps changing for me... QTY is not related to the product. Nor is the discount. LEAVE THEM ALONE

    Jean Marc Zanni supported this idea  · 
  10. 3 votes

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    Jean Marc Zanni shared this idea  · 
  11. 112 votes

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    Hi everyone, thanks for your on-going involvement in the idea here.

    We understand many of our customers are trading internationally. While we haven't been able to deliver a solution as yet, this is still high on our radar.

    Right now, depending on the country selected when setting up organisations will have different field options - Sort code in UK, BSB code in AU and Routing number in US. This explains the differences some in the conversation have mentioned. I appreciate it's not a solution but for the time being any extra detail (IBAN or any other banking detail) for the contact could be added as a note to the contacts record that can be looked up before making payments.

    For our UK customers that have set up international bill payments - Though not direct from Contacts you can edit and save international payment details for a supplier through the flow…

    Jean Marc Zanni supported this idea  · 
  12. 1,272 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Jean Marc Zanni supported this idea  · 
  13. 753 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Jean Marc Zanni supported this idea  · 
  14. 826 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

    Jean Marc Zanni supported this idea  · 
  15. 180 votes

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    We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.


    At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.


    It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.


    In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here

    Jean Marc Zanni supported this idea  · 
  16. 29 votes

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    Hey community, thanks for your continued interest and feedback. Just wanted to pop in here to share that in current state you could include the Delivery Date in the Description field for each line on the purchase order, and this will appear on the order your supplier receives.

    However, if anything changes in this space, we’ll update you on this idea!

    Jean Marc Zanni supported this idea  · 
  17. 7 votes

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    Jean Marc Zanni commented  · 

    The Ability to use the MAp to calculate the Trip distance is good. But It is not at all convenient not to have the ability to mark the trip as round trip forcing us to either double the mileage rate which looks odd on the report or enter two separate claim.
    Like wise a multi point tracking would be welcome. Meaning Trip from A to B, B to C then C to A in a single Expense report. This would be good When i send my employee shopping or do Service calls.

    Jean Marc Zanni supported this idea  · 
  18. 115 votes

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    Thanks for sharing and supporting the idea here, Community. We understand the needs and desire to set a default mileage rate for Xero expenses, however want to be upfront that this is not something we have plans for in the short term.

    Our product team are staying close to the feedback, and will continue to review this idea, so if there's any changes planned we'll update you of this, here.

    Jean Marc Zanni supported this idea  · 
  19. 34 votes

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    Jean Marc Zanni supported this idea  · 
  20. 158 votes

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    Jean Marc Zanni supported this idea  · 
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