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  1. 416 votes

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    Hi everyone, to keep you updated on this idea work in this space will provide the ability to add a new blank row to your invoice one at a time. Once added you'll also have the ability to drag and drop the row to where you'd like it placed in your invoice, which we know some customers use to help format their invoices and space lines out.  

    I appreciate that some customers have mentioned wanting to add multiple blank rows at once, and want to be open that this isn't planned with this release.

    Being under development atm, we plan to have this to you all before classic invoicing is retired and I'll be back as soon as it's out to let you know, here.

    Jean Marc Zanni supported this idea  · 
  2. 347 votes

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    Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually. 

    For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
    Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
    Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…

    Jean Marc Zanni supported this idea  · 
  3. 2 votes

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    Jean Marc Zanni shared this idea  · 
  4. 369 votes

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    Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
    By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.

    We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.

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    Jean Marc Zanni commented  · 

    Fourth time I try to switch to New Invoicing... Still No copy to Purchase order a key feature for me... But this is not the topic.

    I notice some change on the page layout But not in the direction I expected.. We asked for less white space. I get a scroll bar instead... Until My page is used to it full width Would I expect a Scroll bar.
    Since apparently this is still work in progress, I am holding my breath... Please surprise me...

    Jean Marc Zanni supported this idea  · 
  5. 125 votes

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    Hi community, I'm pleased to share with you that the Product team are investigating the first part of this idea - to copy invoice data to a purchase order in new invoicing. There's a few other bits of work lined up before they get to this but we'll be sure to return with an update on progress once there's more news 📰 

    As for the second function raised here, when you raise an invoice from Projects that includes tasks, time entries or expenses, if you change the project field on new invoicing the connection with Projects will be removed. To correct this, you can either void/delete the invoice and recreate it from the project or manually mark the time entry/task/cost as invoiced.

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    Jean Marc Zanni commented  · 

    1725 ideas... It is amazing that the overall New invoicing topic had to create such a long list of request when it was claimed this would simplify our work...

    The most distressing is the fact that on the XERO central dedicated page for the whole project, it clearly state copy invoice to Purchase order, a feature THAT is existing today in the "old world" will not be implemented until AFTER the old world is gone....
    I can Imagine, Noah, telling a few creatures, Sorry, we will only build room for you after the flood... What do you think will happen to them...

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    Jean Marc Zanni commented  · 

    Copy to Purchase order is critical to our work Flow. I will switch platform if not available at least 30days prior to the "retirement" of the old invoicing.

    Jean Marc Zanni supported this idea  · 
  6. 7 votes

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    Jean Marc Zanni supported this idea  · 
  7. 31 votes

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    Jean Marc Zanni supported this idea  · 
  8. 270 votes

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    Jean Marc Zanni supported this idea  · 
  9. 302 votes

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    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

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    Jean Marc Zanni commented  · 

    In the Same Vain, You can directly approve an Invoice as it is created., but for a Purchase order, You need to:
    - Submit for approval
    - Approve from the Waiting approval list,
    - Switch to approved
    - Re-open the Purchase Order from the approved list
    - Then you can Send...

    I can understand in large organization, that Approval by a separate person is critical. But I am one person Office... I do not need to have that level of protection.

    Jean Marc Zanni supported this idea  · 
  10. 2 votes

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    Jean Marc Zanni shared this idea  · 
  11. 2 votes

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    Jean Marc Zanni shared this idea  · 
  12. 76 votes

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    Thanks everyone, we thoroughly appreciate your feedback on changes when adding or editing a contact. 


    Since the initial release, our team have made an update and you'll find you can now enter IBAN and SWIFT into account number without it throwing errors. 


    Currently, if you save information into the account number field it'll spread across the bank account prefix and bank account number fields - The thing to note is that this will not impact processing of batch payments and will be one field when exported for batch payments.


    We understand it’s not the perfect solution and are looking at further enhancing this - I'll keep you updated here. 

    Jean Marc Zanni supported this idea  · 
  13. 1,107 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Jean Marc Zanni supported this idea  · 
  14. 281 votes

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    Thank you for your on-going input and attention to the idea here, everyone.

    We will keep you updated on change for being able to add new tracking options when using new invoicing here, however if there are other items that you'd like to see developed please do make sure you've joined and are following updates for these too.

    I can confirm our team have work underway to improve the line item grid where you enter detail of your invoice. Part of this work includes the ability to add new tracking options without navigating away from the invoice.

    For now we'll move this idea to working on it and I'll be back to share when there's more news of this going live for you all.

    Jean Marc Zanni supported this idea  · 
  15. 599 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Jean Marc Zanni supported this idea  · 
  16. 738 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

    Jean Marc Zanni supported this idea  · 
  17. 130 votes

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    We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.


    At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.


    It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.


    In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here

    Jean Marc Zanni supported this idea  · 
  18. 28 votes

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    Hey community, thanks for your continued interest and feedback. Just wanted to pop in here to share that in current state you could include the Delivery Date in the Description field for each line on the purchase order, and this will appear on the order your supplier receives.

    However, if anything changes in this space, we’ll update you on this idea!

    Jean Marc Zanni supported this idea  · 
  19. 5 votes

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    Jean Marc Zanni commented  · 

    The Ability to use the MAp to calculate the Trip distance is good. But It is not at all convenient not to have the ability to mark the trip as round trip forcing us to either double the mileage rate which looks odd on the report or enter two separate claim.
    Like wise a multi point tracking would be welcome. Meaning Trip from A to B, B to C then C to A in a single Expense report. This would be good When i send my employee shopping or do Service calls.

    Jean Marc Zanni supported this idea  · 
  20. 96 votes

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    Jean Marc Zanni supported this idea  · 
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