Dashboard - Ability to control what messages and adverts appear on dashboard
The Dashboard has been used as an advertising medium lately as well as a messaging medium informing users about Xero's latest acquisition or some new feature they want users to know about.
The dashboard is a useful feature but distractions on the dashboard kill my productivity. Also, Xero have existing ways to communicate with users (email, xero messages/notifications, community forum, Xero blog etc etc) - they should leave the Dashboard for business use.
They should also leave support messages for business support use only - have a look next time you contact support - they avoid answering the question but manage to spend many words telling you how good the feature is for you, the feature you are complaining about.
After all, users pay Xero for this product, we shouldn't have to put up with Xero's marketing messages thrust onto our screens when we are working. I doubt Xero staff have to deal with such interruptions, so why should we?
And today, I now have 2 places on my dashboard that display messages from Xero, only one of which I can remove. This is my workspace that I paid for - don't break it by put things on there that I don't want. There's a banner across the top (not removable) and what appeared to be a chat window on the bottom right (that I managed to remove before getting a screenshot).
Who else wants retain some suggestion of control over their system that they paid for so that they can get their work done?
Martin Danger
shared this idea
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Martin Danger
commented
And there we go - the system generated message telling use nothing actually useful but delivering more marketing/self promotion to users at every step they can. Just do the job well - that's how Xero will keep me paying them. Telling me how well you are doing does not equal actually doing well.