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Dashboard - Ability to control what messages and adverts appear

The Dashboard has been used as an advertising medium lately as well as a messaging medium informing users about Xero's latest acquisition or some new feature they want users to know about.

The dashboard is a useful feature but distractions on the dashboard kill my productivity. Also, Xero have existing ways to communicate with users (email, xero messages/notifications, community forum, Xero blog etc etc) - they should leave the Dashboard for business use.

They should also leave support messages for business support use only - have a look next time you contact support - they avoid answering the question but manage to spend many words telling you how good the feature is for you, the feature you are complaining about.

After all, users pay Xero for this product, we shouldn't have to put up with Xero's marketing messages thrust onto our screens when we are working. I doubt Xero staff have to deal with such interruptions, so why should we?

And today, I now have 2 places on my dashboard that display messages from Xero, only one of which I can remove. This is my workspace that I paid for - don't break it by put things on there that I don't want. There's a banner across the top (not removable) and what appeared to be a chat window on the bottom right (that I managed to remove before getting a screenshot).

Who else wants retain some suggestion of control over their system that they paid for so that they can get their work done?

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Martin Danger shared this idea  ·   ·  Report…  ·  Admin →
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  • Craig Howard commented  ·   ·  Report

    Upvoting this please in addition to raising a support case. For me, it's the banner advert to setup card payments which appears ON EVERY INVOICE The Dismiss option only applies to an individual invoice & the blue Add Online Payments button is very close to the blue Approve button which has been there for years.

    As an enterprise B2B company, we will never be able to take card payments (and never have) so these are not only a distraction (and advert) but also affect productivity due to the positioning of very similar blue styled buttons.

  • Martin Turner commented  ·   ·  Report

    This is fundamental to the use of a software tool for business - make it functional. This is not a marketing platform - especially when a subscription fee has already been paid.

    If marketing messages are not removed, I'll be removing my subscription.

  • Claire Jones commented  ·   ·  Report

    I agree that the dashboard should be kept for business use only and Xero should not use this space for marketing. To have a marketing banner which cannot be removed is a ridiculous distraction and waste of space. I do not want to be continually sold to whilst I am trying to work.

  • Chris Rickard commented  ·   ·  Report

    Please can we have the ability to turn this ALL off? It's really irritating when running multiple screens (which I do a lot) - either that or can it be moved somewhere less intrusive?

  • Donna Carter commented  ·   ·  Report

    I too would also like to remove the stupid 90% Stripe message
    Also the Analytics powered by Syft message. You can "minimise' down, but when you go into another clients file, the same message is expanded again. Between these two messages, that is almost half your screen gone on bloody advertising.

    I JUST WANT TO DO MY WORK, not deal with this rubbish all the time.

    Allow us to close it down IF WE ARE NOT AT ALL INTERESTED (like half of the new features that we are paying for, but have not requested)

  • Rebecca Robinson commented  ·   ·  Report

    Please remove the "90% off your first 3 months" banner at the top of my dashboard. It is distracting and makes the screen jump around. I have xero, why am I receiving an offer like this and why can't I dismiss it?!

  • Martin Danger commented  ·   ·  Report

    And there we go - the system generated message telling use nothing actually useful but delivering more marketing/self promotion to users at every step they can. Just do the job well - that's how Xero will keep me paying them. Telling me how well you are doing does not equal actually doing well.