Bill approvals: need other options beyond "approve"
Xero has a fairly good process for bill submission and approval. We have staff members submit bills to finance for approval, and it works very well.
However, sometimes staff make mistakes. In Xero, there is no option to decline a bill? Or to kick a submitted bill back to submitter for editing? What's the point of an approval process if you can only approve or delete? That doesn't make sense to me.
Am I missing something? I would like to decline the bill (thereby letting the submitter know that the bill has been declined), with the ability to let the submitter know why it was declined (better description, wrong attachment, etc.). These options exist on the Expense process in Xero...why not on the bill process? As it is, I have to delete the bill, reach out to the submitter, and they have to reenter. Frustrating and time intensive.
An approval process that only lets you approve (or delete) a bill seems to me yet another half baked idea from Xero...just not very well thought through.
Brian McBrearity
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