We are currently unable to update or change the superannuation authoriser details in our Xero account. Despite following the available steps
We are currently unable to update or change the superannuation authoriser details in our Xero account. Despite following the available steps under Payroll , the option to edit or update the authoriser details is not accessible.
Kindly assist us with the process to update the authoriser’s information for superannuation payment
Pease guide us and resolve this issue asap
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navjot singh
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Hi Navjot, I see you've also raised a case with our specialists at Xero Support, and it appears that they have been able to provide support to help with this process.
For anything not working as expected it's best to connect with our Xero Support team where we have specialists with tools to be able to dig in and investigate if needed. Thanks
