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  1. Hi, I would like to be able to complete quotes correctly please. So for example, QU-6767 was accepted by the customer. The customer later decided that only one line of the quote was required, which was invoiced. I would now like to mark the remaining part of the quote as declined.

    It would therefore be helpful to have more options for the quotes system, to be able to mark the quote as partially invoiced and the remaining as declined, even after the quote has been accepted.

    I create monthly reports of accepted, declined and invoiced quotes. It would be helpful…

    4 votes

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  2. When you update the inventory selling price of an item you expect that this is reflected when a repeated invoice is generated. This is not currently the case. The price is ONLY updated when you edit the repeated invoice. Please have an option box on the repeated invoice that allows inventory price updates on generation. Currently waste hours and hours and make mistakes every time an inventory item changes price. Logged support cases about this for years but trying here now. Huge time saver.

    27 votes

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  3. Currently trying to use the new invoicing, but I'll start typing a contact name then tab across before seeing the contact pop up, since I use this contact daily. Under the old invoicing, it would just find the contact once I hit tab. Under the new invoicing, a new contact is created. And since the invoice is saved immediately, this new contact is also saved, so once I finish with the invoice, I then need to go and archive the contact that was created.
    Can we change the defaults or something to fix this?
    It does the same thing with…

    11 votes

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    Hi community, appreciate your feedback. Currently our team are working on some improvements to the To field in new invoicing and the contacts card that appears when selecting a contact. We understand some of our customers make use of the keyboard much more than the mouse and in reviewing the flow when using Tab the team will be making a change to make selection of a contact and movement to the date field smoother. I'll come back to confirm the detail of the change when this is released.

  4. The repsonse to my support case was to be told to post the bug here... seems a weird request, but sure...
    "The best way to get our product team to consider this would be to create a new product Idea on this, which is submitted to our product team who then go ahead and make changed based in priority."

    The santander batch file does not follow the santander format. In the past Santander used to accept the file anyway but they have now started rejecting it.

    Bills > Make Payment > Pay from (santander), Method = Create Payment File
    Batch…

    6 votes

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  5. It would help if the expected settlement dates for invoices (and bills) were based on past history rather than due dates

    4 votes

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  6. Please show the date of invoices in billable expenses.. It is easier for us to search the invoice..

    25 votes

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    Hi everyone, appreciate the feedback of the layout of detail in the Billable expenses modal of new invoicing. I've made sure to share your feedback here with the team.

    To confirm, right now the date column is still included in this view however if you have a few billable expenses to assign you'll need to scroll down and then will see a horizontal scroll bar so you can scroll across to the date. Understand this isn't the most obvious atm, and I'll keep you updated here of any planned change.

  7. What happend -
    I imported invoices with an invalid account number. When I went to review the imported invoices in draft, the new invoicing AI technology selected suggested account codes for me, almost to fast for me to notice the account code was blank

    Why this is important -
    The "review draft invoices after import" step is critical in getting it right - I should be able to review exactly what I imported to see where the mistakes are. I can see this being an issue with integrations where invoices are imported via the API

    What Xero can do - …

    25 votes

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  8. You can only allocate payment on accounts to a customer ledger on Xero by clicking 'Overpayment' which is very long winded. Please can this be simplified to select the customer and then allocate straight as a 'payment on account' and then this can be allocated to the invoice once this is uploaded.

    In addition, if there is money out that gets contra'd against money received from a client, there is no way of coding this to the customer ledger.

    45 votes

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  9. I've been using your Bill.com integration for the last couple of weeks and I already had to reach out to Xero support twice to make a simple change in Bill.com settings. This requires the user (me) to open a case in Xero which subsequently has Xero support open a case in Bill.com (and then Xero support going back and forth between Bill.com and the user).

    There should be either:

    1. a settings page within Xero for all the Bill.com settings and variables or,

    2. Ability to have credentials on Bill.com to update the Bill.com settings.

    Thanks

    2 votes

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  10. Integration with Saturation.io. Quickbooks is linked, please can Xero be integrated too.

    1 vote

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    Hi Gemma, while appreciate your idea and how you'd like to synchronize data between Saturation.io and Xero as we have an open API we generally don't build integrations with other applications ourselves.

    We have our Xero developer centre where interested parties can get information on integrating with Xero. Welcome to share this with Saturation.io to see if it's something they'd look to develop themselves.

  11. It would be great to apply the Customers general discount (as set on their Contact Card) to only specified product items, not all product items. e.g. I don't want the Customers discount applied to say my Freight or Labour product items, but I do want to apply it to other products items we are selling.

    I would envisage a Tick Box on each Product card that we can tick, or untick, for the Customers Discount to be applied to it (by default it would be ticked to apply the Customers Discount).

    7 votes

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  12. Currently it is possible to change the branding applied to invoices even after they are paid. It is not possible to do the same for a credit note which means that if there is a change in corporate branding that any credit notes that have been posted need to be recreated to be able to make the change. This should not be so difficult.

    1 vote

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    Thank you for your engagement and letting us know that you would like to be able to edit the branding theme on paid credit notes.


    Our Community have reviewed your idea and now it can gain support from other community members.


    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

  13. Bank Feed - J.P. Morgan Chase

    For Xero to expand their bank feed connections to develop feed that supports J.P. Morgan Chase bank

    CHASAU2X

    2 votes

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  14. Hi Xero Team,

    I’d love to suggest a feature that would really improve efficiency when invoicing clients with recurring or frequent billing.

    In QuickBooks, when selecting a contact on an invoice, it would show a quick reference of that client’s last 5 invoice amounts. This helped a lot with ensuring consistency in recurring invoices, especially when amounts vary slightly month-to-month.

    In Xero, the “Add Last Item” toggle doesn’t quite solve this, since many clients have more than one invoice per month — so it may not reflect the most relevant or recent invoice for the context.

    It would be amazing…

    1 vote

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    Thanks Dusanke, for submitting your idea!

    We've reviewed your idea, and it's now open for the community to support.

    Other Xero users can now vote for your idea and add comments to share how it could enhance their own Xero experience.

  15. Despite several separate requests on this forum, New Invoicing's email still begins with an invoice summary, unlike Classic Invoicing.

    For us, relationship and communication are more important than asking for payment so Classic Invoicing's email is perfectly set up with our message first and the invoice following.

    New Invoicing's email reverses this with the money part writ large at the top.

    Andrew Chadwick described it better than I can in the post linked below. The idea has been marked as Delivered but, respectfully, it hasn't been. His and my points still stand.

    https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/48530306-invoicing-keep-classic-email-template-as-an-opti

    12 votes

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  16. When you go to add a bill it does not give option to upload.

    Can shortcut keys not go on top to show add new bill upload new bill? it would be much handier

    3 votes

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  17. Ability to add a project when in the suppler invoice, instead of going out to accounts function

    2 votes

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  18. Hi Xero,
    It would be great if the status of bills/invoices that are partially paid could be highlighted in a different color and labeled as 'PARTIALLY PAID' or something similar.

    3 votes

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  19. To be able to add a description column on Xero when looking at Bills or to even add Project number as a column so we can see what Bills relate to Which Project

    6 votes

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  20. For volume based businesses, we lose money (30c per transaction) on the stripe fee we pay vs what we can pass onto the customer (because there's no option currently to just pass on the full fee, just a %). That % can't legally be higher than what we are charged, and we can't add the 30c fee to the % anywhere in settings. When we're processing 1,000 transactions per month, we lose $300 to fees. For a small business, this isn't justifiable. Most small businesses that have high volumes are low cost, so they rely on volume of sales to…

    22 votes

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