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Notifications - Alert when an invoice has been paid

Ability to have an alert in Xero when an invoice has been paid.

Purpose: Users can easily be reminded. Which will make it easier for them to order the product/stock for their business when they know that they have been paid.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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  • Alvaro Aguilar commented  ·   ·  Report

    Xero is great but, recently you are not doing the updates and keeping it up to date with good ideas or improvements, we ask!

    Is it not a good idea to make the customers not happy because we will look for better alternatives.

  • Silvia Diaz commented  ·   ·  Report

    Hello? is there a reason we do not receive a simple notification when an invoice is paid?

  • Michael Lizarraga commented  ·   ·  Report

    This must be some kind of joke. I could not believe I was not getting emails when someone pays us. How does software with invoicing not notify when someone has paid. I kept telling myself I must have been missing the obvious setting to turn on. Nope. Found this thread. Unbelievable.

  • Jon Launer commented  ·   ·  Report

    When will this simple request be paid attention to?

  • Matt Crozier commented  ·   ·  Report

    Important when the business needs to take some further action on receipt of payment.

    Critical when there are integrated services, such as Stripe, that auto-reconcile the whole process so the business is unaware that payment has been made!

  • Bird Street Bistro commented  ·   ·  Report

    We have to be notified when customers pay their invoice so that we can promptly send their products.

  • Mark O'Sullivan commented  ·   ·  Report

    I need to know when to order the product from my supplier, which I can only do when the customer has committed to pay. An email notification and an alert on the notification bell in the dashboard would be a great help to ensure payments are acted upon swiftly and not missed.
    I used to have this functionality with my previous accounts software provider and it was an important step in the purchasing process.

  • Neil Beck commented  ·   ·  Report

    Useful for general credit control, but also where we pay the supplier/freelancer/contractor only after we have been paid by the end client it would be really helpful in speeding up those payments

  • Dance Audio commented  ·   ·  Report

    We need notifications on invoice being paid. PLEASE!!!

  • Stefan van Mourik commented  ·   ·  Report

    Honestly guys, it's 2024! This is something very Basic. It should not be that difficult to set this up. Can we please get this feature implented? It makes the Customer experience of Xero a lot more enjoyable.

  • Anna Levenson commented  ·   ·  Report

    Very important and basic feature that would allow users to know when clients make payments toward invoice--especially when it's time sensitive.

  • Astrid Sjovara commented  ·   ·  Report

    I'm surprised this isn't already available. Would highly appreciate a notification when invoices are paid to make it easier to keep track.

  • Jessica Simmons commented  ·   ·  Report

    This is very important for us as our sales team need to know if a service has been paid for without getting us to check Xero every time, especially as we are all on different timezones

  • Richard Marshall commented  ·   ·  Report

    Important to know when invoice has been paid to I can ship the customers order. I font have to keep going back to xero to check if its paid

  • Kevin Leung commented  ·   ·  Report

    Maybe if Xero spent money on this instead of ads, etc. for the women's world cup, they'd be able to add simple and highly requested features!!!

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