Settings and activity
4 results found
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177 votes
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Mark O'Sullivan
commented
Amazed that this has still not been implemented. FreeAgent used to send me an email to confirm payment had been made. Xero is an upgrade to FreeAgent, so get this done!
An error occurred while saving the comment Mark O'Sullivan
commented
I need to know when to order the product from my supplier, which I can only do when the customer has committed to pay. An email notification and an alert on the notification bell in the dashboard would be a great help to ensure payments are acted upon swiftly and not missed.
I used to have this functionality with my previous accounts software provider and it was an important step in the purchasing process.Mark O'Sullivan
supported this idea
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820 votes
Hi community, thanks again for all the support and very honest feedback you’ve shared on this idea over the years.
We appreciate the manual steps to apply credits are time consuming, especially if you’re managing large volumes of these on a regular basis.
We'd like to share that we've now developed functionality that allows Xero to suggest relevant unpaid credit notes as matches when you’re reconciling. We’ll be releasing this feature slowly to all users over the coming weeks.
You’ll also be able to find and select Credit notes using Find & Match - Just make sure you tick "Show Received Items" (for spent statement lines) or "Show Spent Items" (for received statement lines) so the credit note appears in the list.
When you select a Credit note to Reconcile, Xero will create a cash refund against the credit note (rather than allocating the credit to a specific invoice automatically),…
Mark O'Sullivan
supported this idea
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887 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
Mark O'Sullivan
supported this idea
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58 votes
Hello everyone, thanks for the detail and support shared for this idea. We understand how recurring expenses would enable efficiency when you have frequent expenses of a similar nature (like subscriptions), so have moved the idea to Accepted.
Currently there is work needed within expenses to enable us to develop this capability. Once we're in a better position to be able to dive deeper into this work, we'll review all of your suggestions and share any progress with you here.
An error occurred while saving the comment Mark O'Sullivan
commented
A simple way to help your users save time, why hasn't it been implemented yet?
Mark O'Sullivan
supported this idea
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Come on Xero, this must be so simple to implement. My old accounts package FreeAgent did this and it cost nothing.