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  1. 204 votes

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    Mark O'Sullivan commented  · 

    Come on Xero, this must be so simple to implement. My old accounts package FreeAgent did this and it cost nothing.

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    Mark O'Sullivan commented  · 

    Amazed that this has still not been implemented. FreeAgent used to send me an email to confirm payment had been made. Xero is an upgrade to FreeAgent, so get this done!

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    Mark O'Sullivan commented  · 

    I need to know when to order the product from my supplier, which I can only do when the customer has committed to pay. An email notification and an alert on the notification bell in the dashboard would be a great help to ensure payments are acted upon swiftly and not missed.
    I used to have this functionality with my previous accounts software provider and it was an important step in the purchasing process.

    Mark O'Sullivan supported this idea  · 
  2. 917 votes

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    Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

    This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

    We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

    At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…

    Mark O'Sullivan supported this idea  · 
  3. 66 votes

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    Hello everyone, thanks for the detail and support shared for this idea. We understand how recurring expenses would enable efficiency when you have frequent expenses of a similar nature (like subscriptions), so have moved the idea to Accepted.

    Currently there is work needed within expenses to enable us to develop this capability. Once we're in a better position to be able to dive deeper into this work, we'll review all of your suggestions and share any progress with you here.

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    Mark O'Sullivan commented  · 

    A simple way to help your users save time, why hasn't it been implemented yet?

    Mark O'Sullivan supported this idea  ·