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  1. 163 votes

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    Mark O'Sullivan commented  · 

    Amazed that this has still not been implemented. FreeAgent used to send me an email to confirm payment had been made. Xero is an upgrade to FreeAgent, so get this done!

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    Mark O'Sullivan commented  · 

    I need to know when to order the product from my supplier, which I can only do when the customer has committed to pay. An email notification and an alert on the notification bell in the dashboard would be a great help to ensure payments are acted upon swiftly and not missed.
    I used to have this functionality with my previous accounts software provider and it was an important step in the purchasing process.

    Mark O'Sullivan supported this idea  · 
  2. 761 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

    Mark O'Sullivan supported this idea  · 
  3. 841 votes

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    Hi everyone, thanks for all the interest here. We understand the pain point of extra work when you need to apply a credit to a bill that's already part of a batch payment.

    We are committed to enhancing your ability to manage, pay and track supplier bills from Xero. Through strategic partnerships in the UK and US customers can already pay bills online, delivering a comprehensive, bank-agnostic online bill payments experience.

    Our product team's current focus is on delivering solutions like this to more regions, and continuing to develop these flows.

    We want to be transparent that we don't have any plans to change the credit application process right now.

    We understand this isn't the answer you were hoping for, and are sorry for any disappointment. Please know that we appreciate you taking the time to share your experiences and helping us understand how you use Xero. We’ll update this…

    Mark O'Sullivan supported this idea  · 
  4. 56 votes

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    Thanks for the detail and support shared for this idea, everyone. We understand how recurring expenses would enable efficiencies when you frequently have expenses of a similar nature (like subscriptions). Currently there is work needed within expenses to enable us to develop future capabilities. We're keen to continue tracking the interest in this through the idea here, and as soon as we're in a better position to be able to dive deeper this work we'll share any progress with you all here. So, while not in the plans at present, please keep sharing detail of your needs and supporting in the idea here.

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    Mark O'Sullivan commented  · 

    A simple way to help your users save time, why hasn't it been implemented yet?

    Mark O'Sullivan supported this idea  ·