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For accountants & bookkeepers

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  1. Maybe I'm missing something (integration settings perhaps) but if I enter a personal tax client's details into Xero HQ, then only some of this pushes into Xero Blue and I have to re-enter certain details like client code, email address etc as well as new fields such as sales defaults. Similarly, not all of the data pushes into Xero PM and the UTR/NI number have to be entered again. Is it not possible to have a Xero HQ as the single point of entry which then updates all fields in Xero PM and Xero Blue?

    2 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  2. Need the option to add multiple organizations to one client record. At present we are forced to create a duplicate client.

    5 votes

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  3. Would like to see the ability to turn on mandatory notes for billable jobs rather than optional. Happy for this to be turned on/off at a practice level.

    This will ensure that time is being recorded correctly against client jobs and making the team member accountable for time allocated.

    This means no missing information and clients can be billed correctly.

    1 vote

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  4. The current 'To Sign' list is a combination of tax returns that might be out for signature with the client, or ready for the tax agent to sign. At the moment there is no way for our tax agents to tell which tax returns are ready for them to sign.

    102 votes

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     ·  15 comments  ·  Xero Tax  ·  Admin →
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  5. The ability to bulk upload/import Recurring Jobs via .csv file, in the same way you can Bulk Import Jobs that are not recurring.

    This allows for each row to have the copy/paste capacity for overlapping criteria and can be quickly created through a spreadsheet (which could stem from an Export of your client list to 'schedule' your job creation throughout the year).

    One import for an entire client base would be considerably more streamlined and efficient.

    66 votes

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  6. PLS Report (EFT Reconciliation Report): Currently it merges first two fields of client name and surname and if that could be fixed with ability to export in .csv / excel please. It would be great if it PLS report could be exported in TrustEasy format to manage fee from refund (attached).

    11 votes

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     ·  5 comments  ·  Xero Tax  ·  Admin →
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  7. Is there a way we can view 4 weeks worth of jobs rather than 2 weeks on the dashboard?

    2 votes

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  8. Client Merge popup box needs to be expandable. It wants me to select which client that will merge into from the other (which is irreversible) but I can't expand the popup screen or hover over the fields to see what is written in full to know which one to select.

    1 vote

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    0 comments  ·  Xero HQ  ·  Admin →
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    Thanks for submitting your idea on Xero Product Idea's, Melissa. We appreciate you taking your time to share changes that would be most meaningful to you.

    We will monitor and track support your idea receives from the community.

    You can find out and stay updated with all Xero releases on Xero Central.

  9. Would love the ability to efficiently reassign clients in bulk within XPM, using tickboxes (like in the jobs list) to select the relevant clients and reassign to a new accountant. The import/export feature is clunky and often errors on import. A quick and easy way to complete this function would improve client experience when a new accountant joins the firm.

    82 votes

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  10. Would be great to create a report in XPM that shows client bank details so we can identify clients that are missing bank details and need to be followed up. This would also avoid the issue with tax returns being lodged with no bank details recorded.

    10 votes

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  11. One of my clients found it very confusing when trying to view & sign a document within Xero sign, as she said there was not an option to view the documents before signing...

    She only saw the option to "Click to Sign" - I advised her she could click this option & would then be able to view the documents before signing, but she was very upset that this option was described as "Click to Sign" & suggested that it should be changed to "Click to Review & Sign" instead.

    This would have then been self-explanatory in her mind &…

    8 votes

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     ·  3 comments  ·  Xero Tax  ·  Admin →
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  12. Please add ability to reorder accounts (lines) on a workpaper in Xero Workpaper. This is painful both for automatically populating workpapers (which go in the impractical alphabetical order) and custom workpapers (where every new line is added at the bottom...).

    7 votes

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     ·  1 comment  ·  Workpapers  ·  Admin →
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  13. Currently hubdoc suggests that a document is a Credit Note and to check before proceeding. Can this be the same when a document has Statement written on it. I find that statements are often processed as invoices causing duplicate payments within Xero

    1 vote

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    0 comments  ·  Hubdoc  ·  Admin →
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    Good to hear that you find the Credit Note warning useful, Gayle. We don't have any immediate plans for adding the same for statements but we'll get a feel for the interest from your idea here.

  14. It would be good if the Date you set on the relationships tab is actually the correct date, not the day before.

    1 vote

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  15. Extend the information in Xero HQ to include full client data.
    Information that would be good to see on each client information schedule would be;

    a. VAT registration date, this is required for security with HRMC so needs to be in one place when contacting them.
    b. VAT quarters (We do have clients that don’t use xero and this information is important)
    c. PAYE registration details (Not all clients use Xero payroll and equally flicking between various clients bookkeeping systems when on the phone to HMRC is a bit irritating!)
    d. UTR details for companies
    e. Tax district for Both…

    1 vote

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     ·  0 comments  ·  Xero HQ  ·  Admin →
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  16. Create the ability to update time entries for draft bills.
    We often have a manager draft the bill and between the bill being created and it being approved by a director, there is additional time added to the job. If there was an option to refresh the bill to include all time before approval, rather than having to delete the bill and start again, that would be amazing!

    1 vote

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  17. Joint bank accounts need to be listed in the financial institution details of both parties in XPM. It would be great to have them linked so only one client needs to be updated and the changes flow to the other client, and into the tax returns for both

    1 vote

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  18. For clients not integrating with Xero - A standalone chart of accounts would be helpful

    1 vote

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     ·  0 comments  ·  Hubdoc  ·  Admin →
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  19. When entering time or selecting a job on a bill for example, it would be more efficient to be able to search the drop down menu of clients, rather than having to enter the first letter then scroll (especially the 'M's where there are so many Mr, Mrs, Ms and Miss clients!)

    1 vote

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  20. Management Reports: I would like to add reports created outside of Xero in my published Management Report packet that I send to clients. There should be a way to upload a PDF or excel document to the Management Report Packet from outside Xero

    4 votes

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