Practice Manager - Relationship Type
Can we please have a general Relationship Type option for relationships such as "family" or "associate"/ partners. This would be for general family relations like siblings, cousins, in-laws etc.
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Elisa Harris
commented
I would add to this that it would be great to be able to create custom relationship types, as every firm has unique preferences/requirements. For us, I would find a sibling/cousin relationship helpful, as the family structure can get quite confusing in this day and age with different surnames/parents/ etc
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Nicole Woolley
commented
yes - even the vague relationship "associate of" is helpful so we know there is a relationship between entities
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Meredith Sneddon
commented
Superannuation Funds need "Members" relationship. I'm surprised that this isn't an option already. Or make "Beneficiary" available as an option like it is for trusts.
Also to be able to add custom relationships could be good.
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Jason Lander
commented
Can we please have a relationship type for 'Bookkeeper of'.
We have third party bookkeepers who act for several clients and it would be useful to add them as a contact and associate them as the clients bookkeeper. -
Jason Lander
commented
Can we please have a relationship type for 'Bookkeeper of'.
We have third party bookkeepers who act for several clients and it would be useful to add them as a contact and associate them as the clients bookekeper. -
Christina Kassis
commented
Would be good to have a custom option to add any kind of relationship we need to e.g. siblings / in-laws etc
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Mimi Secco
commented
This is important to our practice as family members often refer one another, and it is also useful for staff not familiar with clients.
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Julie-Anne (Jewlz) Ellem
commented
I'd also like to add: Successor Director for Companies and Successor Appointer for Trusts.
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Sharnette Josephs
commented
Unfortunately, Xero is going down the path of not listening to the end user whilst ever increasing prices. Maybe you need to poach someone from BGL to get better functionality in your program.
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Tarryn Puntigam
commented
We would also like to see Sibling added as a relationship type
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Elisa Harris
commented
Even if it's just a custom relationship, so I can fill in what I want (eg sibling of, grandchild of)
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Samantha Davenne
commented
I'm disappointed to see this hasn't been implemented yet. This feature is so essential, and I can't imagine it being difficult to add as part of the relationship functionality.
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Sara Thakkar
commented
We really need this information field for our client records. It is becoming increasingly important for my team to work collaboratively without needing to access trust deed document.
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Chris Graham
commented
Maybe take the users feedback rather than your own internal idea's, after all we are the end users Xero
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Andrea Farmilo
commented
Thanks for the suggestion Melissa. I agree, at a firm level we should have the flexibility to set up the relationship structures that we want to provide value and improve processes in our firm. I would like this suggestion implemented too please.
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David Lennon
commented
Can this be made a priority? Would like to see ex-spouse added to the list too. For a number of clients we still represent both husband and wife, although divorced. We don't want a staff member to make an assumption based on surname, or a prior yr return when they were together. How are firms tackling this in the interim?
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Carrie Betts
commented
In the related section of practice manager it would be good to have a bookkeeper option as I am currently using trustee to work around. They need to be linked and available to us.
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Donna Murphy (practice)
commented
We have a significant number of unit trusts and the unitholding is the defining factor of a unit trust - so surely it cannot be that hard to add one relationship type to XPM to cover a business structure that is already a default structure in XPM.
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Sue Smith
commented
I agree, this would be a fantastic addition. At the moment, there is no way to connect and easily search the unit holders and it makes for additional work to search elsewhere.
Thank you Melissa for your suggestion.
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Lisa Lowcock
commented
Similarly, including the option of having " Shareholder of " selection in the relationship drop down box for SMSF clients