Clients search - Business Name/Previous Entity Name Search Capability
Hi,
It would be nice if the software could search by a entity's registered business names or previously know entity names and it bring up the current company file.
We are able to add previous names or business names to the custom fields under a company's profile, but unless you know all the names by memory it can be hard to match up clients when you receive correspondence address to the business name and no ABN is mentioned.
Currently when this occurs we have to either search ABN lookup or ASIC register and trying to get relevant information we can then use to search in XPM practice manager like the ACN, ABN or possibly another related entity name.
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Megan McKay commented
100% agree. Other software have the functionality to search for both legal and business name. This is a shortcoming of XPM.