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3 results found

  1. Please reinstate items to be reconciled in My Xero for users with multiple accounts (companies).

    The old format alerted users to new bank transactions and allowed users to see at a glance in My Xero which companies have items to be reconciled.

    The new format doesn't which means users have to open every company to see if there has been activity. This is very inefficient and takes far too much time.

    12 votes

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    Thanks so much for taking the time to ask about this and for highlighting the impact on your workflow.

    To clarify, the unreconciled bank statement line indicator in My Xero has not been intentionally removed — it is still a supported feature. At the moment, there’s a technical issue affecting how this information is displayed for some users, which is why you’re not seeing it consistently.

    Our product and engineering teams are actively investigating this and working on a fix. We aren’t able to share a specific timeframe just yet, but resolving this behaviour is on their radar and being tracked as an issue rather than a permanent change to the feature.

    We really appreciate your patience while we work through this, and thank you again for raising it — feedback like this helps us spot and prioritise problems more quickly. 😊

  2. The new homepage is missing the ability to enter your daily timesheet! Where has it gone. There was a simple "enter time" button that is now missing.

    1 vote

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    Hi Kylie, we wanted to share a bit more context on how this works today in Xero Practice Manager (XPH).

    You can currently enter daily timesheets using the Enter Time button in the Time Summary widget. While this option isn’t presented in the same way it was previously, it’s still available directly on the XPH homepage.

    If you need a hand finding it or have any questions, our Support team can help.

  3. There should be a button on the home page that allows you to create a new job.

    1 vote

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    Hi Lisa, rounding back on your idea here - apologies it sounds like there may have been some misunderstanding from our initial response.

    From Xero Partner Hub homepage there is a'new job' button on the jobs widget.

    As another option you could add a custom 'quick action' to create a new job from the quick actions widget. 😊

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