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2 results found

  1. Email Audit Notification When Xero Support Is Added to an XPM Tenant

    When Xero Support is added to a Xero Practice Manager tenant, Xero should automatically send an email notification to the tenant’s registered email address.

    This would provide a clear audit trail and help firms track when staff members grant Xero Support access to the tenant.

    When Xero Support is added to an XPM tenant, Xero should automatically send an email to the tenant’s registered email address.

    The email should include:

    The date and time Xero Support was added
    The user who added Xero Support
    A short explanation of what access was granted
    A reminder to remove Xero Support when access…

    2 votes

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    0 comments  ·  Security  ·  Admin →
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    Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  2. Better manage authentication on web browser using private tabs

    I log into Xero (employee) from a desktop running Firefox in a private window (NoScrip, Addblock, Ghostery disabled for Xero).

    There are no cookies available to the session, so it always looks like a new device.

    Xero asks for authentication via the Xero app on my mobile (real 2-factor in this scenario).

    Once logged in, in this manner, some sections still are not happy (review payslips) and want another confirmation. In this case via email.

    I'm not sure what window this 3rd factor is closing.

    If the mobile authenticator is secure, this 3rd factor should not be required.
    If I…

    1 vote

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    0 comments  ·  Security  ·  Admin →
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    Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

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