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3 votes
An error occurred while saving the comment Adam Greco supported this idea ·
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650 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
An error occurred while saving the comment Adam Greco commented
Any company ordering parts from vendors (plumber to a warehouse) has to reach out to different parties for support. There's no excuse for not having this feature. It's just sloppy and bad priorities on Xero's part.
An error occurred while saving the comment Adam Greco commented
This is getting really stale, Xero. Help us help you. Add this basic feature that other software has been doing since the '90s.
Your customers have spoken. We don't need new reports, we just need a solid core product that allows us to function professionally. Give it a try.
An error occurred while saving the comment Adam Greco commented
Brad isn't wrong........
An error occurred while saving the comment Adam Greco commented
Holy moly. This idea was submitted 7 years ago with no action, still?
An error occurred while saving the comment Adam Greco commented
Would be helpful, but just keep in mind people that most of these requests sit here for years. You likely won't see it in the time before you graduate from Xero, but you will get a "new" look at adding customers/vendors that is clunkier than a 1963 GMC Truck.
Adam Greco supported this idea ·
Great idea and a gaping whole that is a critical miss on the Xero team's part.