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  1. 20 votes

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    Rhonda Messercola commented  · 

    The criteria offered in the Contact Smart Lists are far too limited, and what is available is not useful at all. I would like to run a basic list, for example those customers who have not purchased from my client in the last 2years. I need this so that I can see which customers I should archive. There is currently no way to do this, unless I click into 800 contacts one-by-one. I am not able to keep contacts organised very well at all because of limitations such as this. The number of contacts just grows because it is not easy to manage.

    Rhonda Messercola shared this idea  · 
  2. 16 votes

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    Hi everyone, currently our product team in the bills space are focused on the modernisation of Bills, upgrading technology. 

    Over the coming months you'll see some visual changes as we build and release these updates to Bills. 


    While entry of a Bill and contacts will come this is not the core focus atm. We'll move the idea here back to Submitted and will let you know when there's movement. 

  3. 24 votes

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  4. 8 votes

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    Rhonda Messercola commented  · 

    This whole thing is currently terrible. I want every contact in a group, but it's impossible to see which ones are not in a group. I created a SmartList to try get all the contacts not in a group but it is not giving me all of them.
    I need to send out bulk emails to groups but will no doubt miss some contacts off the email now unless I am willing to go through them all one-by-one. Yes the group showing on the export would be good to help manage this.

  5. 160 votes

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    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

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    Rhonda Messercola commented  · 

    Another purpose for this request - I want to inform all customer and suppliers of a change in our business structure

  6. 96 votes

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    Rhonda Messercola commented  · 

    Why is there currently no option for this. Again another basic function missing that would make contact management more efficient.

  7. 44 votes

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    Rhonda Messercola commented  · 

    Totally needed. It can easily create duplicate contacts, and it is currently very time consuming to 'clean up' contacts so this is another basic function that is required to make contact management alot easier