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  1. 724 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Sal Deakin supported this idea  · 
  2. 35 votes

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    Sal Deakin supported this idea  · 
  3. 93 votes

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    Sal Deakin supported this idea  · 
  4. 91 votes

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    Sal Deakin supported this idea  · 
  5. 101 votes

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    Hi community,

    I wanted to let you know that the product and tech team have been following this thread and have been listening to your interest in the functionality. We do understand the frustration it’s causing when dealing with a large number of invoices awaiting payment. Your time is valuable, and the challenges you’ve encountered are not reflective of the seamless experience we aim to provide.

    However, we are not able to build everything at once. And as a global business with many requests for our different regions and needs, when it comes to payments, we are prioritizing first improving the online invoicing experience to allow more payers to pay online. That is the most critical functionality as we know those using online payments, get paid faster. There are still some critical needs here.

    This idea is on our radar though, and as we work through the priority list, it…

    Sal Deakin supported this idea  · 
  6. 631 votes

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    Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.

    To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).

    This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.

    When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.

    Sal Deakin supported this idea  · 
  7. 75 votes

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    We appreciate all your support and sharing on your needs in backorders through this idea.

    Our product team have been working away to refresh purchase orders which'll be released over the coming months.

    Work for negative inventory is also in progress, and our team are looking at how this flow works through to sales invoices for backorders. 😊

    We'll make sure to update you as there is more news to share. Thanks

    Sal Deakin supported this idea  · 
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