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773 votes
Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year.
We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow.
Thanks for staying engaged with us on changes that’ll help you through the idea here.
To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…
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Alison Walker
supported this idea
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81 votes
An error occurred while saving the comment Alison Walker
commented
I will be changing jobs in the New Year and I'm considering turning down job opportunities with any future employer who uses Xero as I fully expect the abomination that is the new Sales Ledger process to be transferred over to Purchase Ledger once Xero have railroaded us to use their new Sales Ledger. The phrase 'if it ain't broke, don't fix it' springs to mind - the Classic version works so well for so many of us end users why won't Xero listen???
Alison Walker
supported this idea
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367 votes
Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually.
For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…Alison Walker
supported this idea
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204 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
Alison Walker
supported this idea
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290 votesAlison Walker
supported this idea
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549 votes
Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.
We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.
That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks
An error occurred while saving the comment Alison Walker
commented
Sorry but this sounds like a cop out by Xero - the solution that so many of your end users are asking for is a bit challenging for your technical team so lets offer a slightly better than the current work around as an option. The history behind any posting, though not always referred to, needs to be available as it is useful on the occasions that you need it. Your solution above does not allow for the history to be carried over and is still very cumbersome. In summary - no your proposed work around is not good enough. Please work on the option to 'unapprove' a bill which so many of us end users are asking for.
An error occurred while saving the comment Alison Walker
commented
This has been requested over & over in the years that I've been using Xero, it may seem like a small issue to you developers but it really isn't to us end users. There are many reasons why an approved invoice may need to be unapproved and deleting it and starting again (all be it by copying the original posting first) is not an acceptable answer.
An error occurred while saving the comment Alison Walker
commented
I can't believe that this option is not yet available and that Xero have no intention at the current time to introduce this option. Surely it's not that challenging an update that your developers can't deal with it?
Alison Walker
supported this idea
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468 votes
An error occurred while saving the comment Alison Walker
commented
Tim - you have a point, I still struggle to refer to bills as bills (too many years referring to them as invoices!) I suspect that most commentators are actually referring to bills even though they've said invoices.
An error occurred while saving the comment Alison Walker
commented
To reply to Tim Sneller I can see your point regarding sales ledger invoices but a lot of the commentators are referring to the invoices within the purchase ledger where approving an invoice for payment which subsequently needs to be unapproved is an issue. Copying the invoice in question and saving for approval before deleting the approved invoice is the current way that this issue has to be addressed but then you are losing the history attached to the invoice that was initially input plus it's ok if it's just one or two invoices but if you have a batch of invoices that need to be removed from approval this really is not an acceptable solution. Being able to unapprove the original invoice keeps all the history visible as well as showing that the invoice went from approved back to waiting approval which is also useful.
Considering all the changes (downgrades) that Xero has recently introduced it's amazing that this issue remains.An error occurred while saving the comment Alison Walker
commented
Such a simple thing for you to introduce and certainly more important than the some of the upgrades (downgrades!) that you've introduced recently.
An error occurred while saving the comment Alison Walker
commented
This seems to be constantly requested, it seems crazy that it's not already a feature
Alison Walker
supported this idea
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An error occurred while saving the comment Alison Walker
commented
Have been asking for this for far too long now, I do not understand why this feature is not already available.
@KellyMunro, there are 27 days until you force us to use the new invoicing layout and yet you are still claiming to be updating it to be more like the system that we want. How crazy is that. 7 years in the making and it's still an abomination. Classic works so why not allow us to continue with Classic? You really are not listening to your clients. All I can say is thank goodness I'm leaving my current employer today and when I start looking for a new job in a couple of months one of the questions I will be asking is what accounting system they use. If it's Xero I won't even go for an interview, Xero is that bad now - you are just not listening to us.