Settings and activity
7 results found
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855 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
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Alison Walker
supported this idea
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90 votes
Hi team, we appreciate the added feedback from you on the behaviours from classic that you'd find useful in new invoicing. The invoice number assignment is still a feature that our teams are continuing to monitor closely. Right now, while we don’t have plans for changing the way invoice numbers are assigned, our product teams are considering future improvements - As part of this they are doing some discovery that we’d love to get your contribution to.
We'd like to invite you to share back though our survey here. Insights from this will help our product teams get a deepened sense of our invoicing users. Thanks
An error occurred while saving the comment Alison Walker
commented
I will be changing jobs in the New Year and I'm considering turning down job opportunities with any future employer who uses Xero as I fully expect the abomination that is the new Sales Ledger process to be transferred over to Purchase Ledger once Xero have railroaded us to use their new Sales Ledger. The phrase 'if it ain't broke, don't fix it' springs to mind - the Classic version works so well for so many of us end users why won't Xero listen???
Alison Walker
supported this idea
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395 votes
Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually.
For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…Alison Walker
supported this idea
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224 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
Alison Walker
supported this idea
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326 votes
Hi everyone, to front foot some of the recent comments we will not be bringing back classic invoicing. With developments continuing within new invoicing, we do want to let you know that our product teams are highly engaged with your feedback and the ideas for new invoicing on the site.
We understand there's good interest in being able to add a payment directly from the invoice screen and appreciate the efficiencies expressed by customers in being able to do this. At present we're reviewing this feature and will move the idea across to Under Review. I'll be back to share more on the outcomes. Thanks
Alison Walker
supported this idea
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566 votes
Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.
We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.
That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks
An error occurred while saving the comment Alison Walker
commented
Sorry but this sounds like a cop out by Xero - the solution that so many of your end users are asking for is a bit challenging for your technical team so lets offer a slightly better than the current work around as an option. The history behind any posting, though not always referred to, needs to be available as it is useful on the occasions that you need it. Your solution above does not allow for the history to be carried over and is still very cumbersome. In summary - no your proposed work around is not good enough. Please work on the option to 'unapprove' a bill which so many of us end users are asking for.
An error occurred while saving the comment Alison Walker
commented
This has been requested over & over in the years that I've been using Xero, it may seem like a small issue to you developers but it really isn't to us end users. There are many reasons why an approved invoice may need to be unapproved and deleting it and starting again (all be it by copying the original posting first) is not an acceptable answer.
An error occurred while saving the comment Alison Walker
commented
I can't believe that this option is not yet available and that Xero have no intention at the current time to introduce this option. Surely it's not that challenging an update that your developers can't deal with it?
Alison Walker
supported this idea
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480 votes
An error occurred while saving the comment Alison Walker
commented
Tim - you have a point, I still struggle to refer to bills as bills (too many years referring to them as invoices!) I suspect that most commentators are actually referring to bills even though they've said invoices.
An error occurred while saving the comment Alison Walker
commented
To reply to Tim Sneller I can see your point regarding sales ledger invoices but a lot of the commentators are referring to the invoices within the purchase ledger where approving an invoice for payment which subsequently needs to be unapproved is an issue. Copying the invoice in question and saving for approval before deleting the approved invoice is the current way that this issue has to be addressed but then you are losing the history attached to the invoice that was initially input plus it's ok if it's just one or two invoices but if you have a batch of invoices that need to be removed from approval this really is not an acceptable solution. Being able to unapprove the original invoice keeps all the history visible as well as showing that the invoice went from approved back to waiting approval which is also useful.
Considering all the changes (downgrades) that Xero has recently introduced it's amazing that this issue remains.An error occurred while saving the comment Alison Walker
commented
Such a simple thing for you to introduce and certainly more important than the some of the upgrades (downgrades!) that you've introduced recently.
An error occurred while saving the comment Alison Walker
commented
This seems to be constantly requested, it seems crazy that it's not already a feature
Alison Walker
supported this idea
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An error occurred while saving the comment Alison Walker
commented
Have been asking for this for far too long now, I do not understand why this feature is not already available.
@KellyMunro, there are 27 days until you force us to use the new invoicing layout and yet you are still claiming to be updating it to be more like the system that we want. How crazy is that. 7 years in the making and it's still an abomination. Classic works so why not allow us to continue with Classic? You really are not listening to your clients. All I can say is thank goodness I'm leaving my current employer today and when I start looking for a new job in a couple of months one of the questions I will be asking is what accounting system they use. If it's Xero I won't even go for an interview, Xero is that bad now - you are just not listening to us.