Settings and activity
6 results found
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226 votes
Hi community, we really appreciate your feedback on this and hearing why you'd like to be able to change the organisation's name that's shown when sending invoices from Xero.
This is on our teams radar, and is something they may look into longer term however we want to be open that it's not in the current roadmap.
We'll continue to track and keep across the interest from our community, and if there's any news to share we'll update you on this, here.
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Luke Grayson
supported this idea
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426 votes
Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.
They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.
For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.
An error occurred while saving the comment Luke Grayson
commented
100% agree Christopher. I also run an small IT company. Xero know. Xero don't care. Spreading awareness is all you can really do, and that's what you're doing. Thanks!
An error occurred while saving the comment Luke Grayson
commented
Yes, Jeffrey Epstein's post is spam. If the lack of response here wasn't already evidence that Xero is paying Zero attention, certainly spam posts being freely posted here is.
Luke Grayson
supported this idea
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720 votes
Hi everyone, I'm pleased to share that we're moving forward with the ability to schedule the send of an invoice from Xero.
We're in the early phase of releasing our new invoicing scheduler to customers, and appreciating the direct interest you've all shown here we've included everyone that's voted on this idea in our initial rollout!
You'll see a tool tip on the invoice page for email scheduling, and be able to choose the right date/time when you go to email an invoice (from the send email dropdown). 😊
We're really keen to hear your feedback.
We appreciate there are asks within this idea for being able to schedule the send of other document type such as payslips and want to be upfront that this isn't in the roadmap at present. However, once our invoice scheduler is out to all, we'll be monitoring it's use closely and consider how this…
An error occurred while saving the comment Luke Grayson
commented
Yeah I hear you @Nick Courtney-Jones! I was stoked with Xero when we started using it but it's nearly tripled in price since we came on board in 2018! They muck around tweaking stuff that has zero value to most, add features that not all businesses use and structure their tiers such that many are forced to use the expensive ones just to get basic functionality.
We are on a limited timeline if the price keeps going up. Will have to look for an alternative.
An error occurred while saving the comment Luke Grayson
commented
Lovely. Got the email yesterday to inform us that the price is going up another $8. Annual price increases but no new notable functionality and no attention to things customers need. I'm starting to look for alternatives.
An error occurred while saving the comment Luke Grayson
commented
@Hannah G, is there a progress list somewhere of requested features? There are a lot of frustrated customers here (including myself) and I expect for some of us, some of that frustration could be mitigated were we able to see progress. Even if it wasn't a feature request I had voted for, to know that the team was working on some requested feature(s) would be of help.
An error occurred while saving the comment Luke Grayson
commented
@Annie, yeah I agree - they are not the same thing. I hear you re "new" invoicing - what a waste of time that was!
Xero, are you paying attention?
An error occurred while saving the comment Luke Grayson
commented
@Youssef Abouelnasr, no! First raised in 2012!!!! :O
An error occurred while saving the comment Luke Grayson
commented
Come on Xero, the earliest comment on this thread is 2012. As a web and software developer I do understand that sometimes things aren't as simple to implement as it may appear to an outsider, but you've implemented a whole bunch of unnecessary things like the new interface in the meantime. I think I speak for a lot of people when I say, "We really don't care about the new interface - the old interface was completely fine." You keep increasing the costs without adding new functionality. Slicker UI's aren't important. How about looking at some of these fairly basic feature requests instead?
An error occurred while saving the comment Luke Grayson
commented
@Derrick Murphy, correct, the situation at present is as follows:
You can create an invoice and set an "Issue date". At first glance, it appears that this would control when the invoice is "issued/sent". Instead, the "Issue date" merely controls the "Invoice Date" on the invoice. Moreover, when you click the "Approve & email" button, after making any adjustments to the editable email template, you click the "Send email" button, which sends the email and attached invoice immediately.
An error occurred while saving the comment Luke Grayson
commented
Xero's price keeps going up, but, like Robin, I too haven't seen Xero add anything of value. UI redesign? Meh. I don't care. The old interface was completely fine. But a feature like this would ACTUALLY be of value. What exactly are the dev team doing? Why does the price keep increasing?
I am also seriously considering jumping ship. It's getting to the point where I can no longer justify the cost.
I don't actually even know why I'm posting here. These threads have made no difference to the product...
An error occurred while saving the comment Luke Grayson
commented
@Kristi Barrow, it's hilarious eh. I have wondered the same thing many times...
Luke Grayson
supported this idea
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98 votes
An error occurred while saving the comment Luke Grayson
commented
This would be so easy to implement. But I think the Xero dev team are more interested in implementing stuff people DON'T want or need.
An error occurred while saving the comment Luke Grayson
commented
It's unbelievable to me that I can't at least set the colour or text of the "Pay Now" button...
Luke Grayson
supported this idea
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1,109 votes
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
An error occurred while saving the comment Luke Grayson
commented
This should have been added years ago.
Luke Grayson
supported this idea
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40 votes
An error occurred while saving the comment Luke Grayson
commented
Performed a "Remove & Redo" on a Stripe Transaction Fee. Bad move. Impossible to recreate this manually.
Luke Grayson
supported this idea
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"On our teams radar" bla bla bla. OMGoodness. So over Xero's BS. What does the dev team actually do all day?? Break stuff apparently. My word, fixing this wouldn't be hard. I'm a one-man dev company and I handle stuff more complex than this all the time.