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  1. 641 votes

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    Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.

    However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.

    As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.

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    R H commented  · 

    RemindME! 10 Years "Has this been implemented yet?"

  2. 1,334 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    R H commented  · 

    RemindME! 10 Years "Has this been implemented yet?"

  3. 170 votes

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    R H commented  · 

    This is pathetic. Go check on the Suggestions and Sort by status.

    "Working on It" - 5. There are five voted/suggestions being worked on. Most of them have a handful of votes! One idea has literally 1 vote. There are other ideas with 5-6 votes. The 'most popular' idea that is being worked on has 15 votes.

    "Delivered" - 24. In the entire history of Xero and their suggestion system, 24 "have been delivered" (including features that were already on their product development roadmap)

    I am tired of Xero being incredibly slow to implement features. It's beyond pathetic.

    We need to be notified when an Invoice has been paid; how can this NOT be a feature already?

    I was just talking to the owner of my company, and have been instructed to start the process of ditching Xero and using something else (likely Quickbooks)

    This should be a lesson to Xero as well as potential Xero customers. They read your suggestions, and they reply with fancy phrases and say they'll "run it by the product team". YEARS later, even simple features haven't been implemented.