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  1. 39 votes

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    Matthew Baker supported this idea  · 
  2. 1,280 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

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    Matthew Baker commented  · 

    I was at Accountex at the Excel last week (trade show for accountants) and met Xero's UK CEO and I brought this up with her. I hope something further comes from this.

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    Matthew Baker commented  · 

    I urge anyone going to Accountex in London next week to speak to everyone on the Xero stand about this issue. If you're not going, do let your account manager know if you are a Xero partner.

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    Matthew Baker commented  · 

    Any update on this Xero?

    Matthew Baker supported this idea  · 
  3. 404 votes

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    Hey everyone, back again with some progress to share with you all here. Our product team have made good headway in this space over the past few months and we'll soon be at a stage where we'd like to invite users in for an early release!

    As a foundational step to enabling this feature, we're currently rolling out the ability for your customers to view statements online, so that they always have a real-time view of what's due and overdue. We're aiming to roll out a "Pay" button to statements later this year, so that your customers can then pay multiple outstanding invoices in one go.

    If you'd be interested in being a part of our early release, please fill out this form.✍️

    While we may not be able to invite everyone who signs up into the early release, I'll round back with more updates on this idea to…

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    Matthew Baker commented  · 

    8 months since the last update Xero. Seems such basic functionality whilst all updates have been focussed on other stuff. The Xero users are really telling you where priorities lie but feel ignored.

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    Matthew Baker commented  · 

    Disappointing response today from Xero

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    Matthew Baker commented  · 

    This would be a fantastic feature where statements can be sent to all customers, and they have the ability to click on a pay now button and select the invoices they are paying. This would dramatically improve cashflow for us and many of our clients. I can't believe this is not already in place, many of our clients have their customers pay on statement, not on individual invoices. Please get this one done asap.

    Matthew Baker supported this idea  · 
  4. 1 vote

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    Matthew Baker shared this idea  · 
  5. 46 votes

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    Matthew Baker commented  · 

    The new contact screen doesn't show payments anymore. You only get a paid date against individual invoices. Unless the invoice is part paid and then it doesn't show a date. You can;t easily see if multiple invoices have been paid on one payment either.
    The main effect is that now the contact screen is so messy as you need to drill down into into individual invoices to get any decent information.
    The new contact screen seems a backwards step and my team are feeding back to me that it's change for looks rather than functionality.

    Matthew Baker supported this idea  · 
  6. 71 votes

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    Thanks for sharing and supporting here, everyone.

    For those that aren't already across, though manual at present you could run the Account Transactions report to manually reconcile against your filed VAT returns.

    We appreciate the process could be more automated. Though this isn't something we have immediate change planned around atm, we'll update you here if there's any news.

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    Matthew Baker commented  · 

    When running a VAT return for a non-uk country you have to run the sales tax report. But this report is driven off of a date range only and unlike the UK VAT return it doesn't mark as "filed" transactions you have previously reported on so we are missing the late claims functionality of the UK VAT return. Can we have a sales tax report with the ability to bring in late claims to the report so transactions do not go unfiled.
    Currently the only option is to run the report for previous periods to check that nothing has changed.

    Matthew Baker supported this idea  ·