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  1. 117 votes

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    Hi everyone, thanks for getting behind this idea and sharing the need for employees to add multiple earnings rates to Start and End timesheets.

    Your examples demonstrate how different earnings rates in a single timesheet would save time and improve payroll accuracy for industries with varied awards.

    We understand many of you are currently editing timesheets after employees submit them, which adds extra steps.

    The good news is that idea is now in discovery. Our product team is currently reviewing the viability of this idea and exploring what a solution could look like.

    We will post an update here as soon as we have more news.

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    Lois Davidson commented  · 

    Xero Me App - needs building out a lot more, to allow pay earnings items to be selected by employees e.g. Ord Time (S-F) times, Unpaid lunch break (S-F times), Paid Rest Break (S-F times), Overtime (S-F times), paid allowances. It is barely adequate if used in its correct form, to be a record kept and meet Fairwork requirements.

    Also the Xero Me App needs to have a demo model for bookkeepers to have access to in order to provide adequate instructions to their clients in how to use it.

    Lois Davidson supported this idea  · 
  2. 20 votes

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    Lois Davidson supported this idea  · 
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    Lois Davidson commented  · 

    Please get this going, so bookkeepers can support clients in how to use Xero Me App.

  3. 103 votes

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    Hi everyone, with the recent changes in Xero Product ideas, we will shift this idea to Not in pipeline to set the expectation here.

    While a direct option to restore or unwind an organisation to a previous date in time isn't in our plans, as previously mentioned to confirm - Xero performs daily backups of customer data to protect against data corruption and hosting service failures. However, these backups are not available for users to restore their organisation to a previous state.

    To reiterate from my last response, most actions in Xero are reversible (for example Remove & Redo on bank transactions) and our help article on Xero Central  explains some of these options that can help with needs expressed in this conversation.

    The History & Notes report can be highly useful to review actions recently made so you can 'undo' these.

    For future cases, if you're looking to…

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    Lois Davidson commented  · 

    Under all the new rules and regulations set down by the Tax Practitioners Board, it is a requirement to keep a backup copy of the data file. We do not want to start a new Xero file from a backup - that is not logical. We need the ability to click on a button and run a backup to comply with the new rules. Using another app is also not a solution. It must be built in the the Xero program that we can use as bookkeepers. This is an essential feature if we are to comply and do regular backups of the datafile.

    Lois Davidson supported this idea  · 
  4. 1,333 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Lois Davidson supported this idea  ·