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  1. 12 votes

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    Aaah thanks for the clarification, Vicky and Alex. You could use the Management report to add the Top Customers report. Appreciate that the chart itself displays for Gross figures right now. We'll continue gathering interest for this here. 

    In regards to the sort order of the report - By default contacts will be sorted by the Gross column, however you can add a Net column and re-sort by clicking on any column header. 🙂

    William Pearce supported this idea  · 
  2. 45 votes

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    William Pearce supported this idea  · 
  3. 45 votes

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    William Pearce supported this idea  · 
  4. 35 votes

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    William Pearce supported this idea  · 
  5. 104 votes

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    William Pearce supported this idea  · 
  6. 72 votes

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    William Pearce supported this idea  · 
  7. 277 votes

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    William Pearce supported this idea  · 
  8. 323 votes

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    Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.

    William Pearce supported this idea  · 
  9. 24 votes

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    William Pearce shared this idea  · 
  10. 659 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    William Pearce supported this idea  ·