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12 votes
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Gillian Shakespeare
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80 votes
Thanks for all the feedback and detail on your needs in the idea here. As you'll see from each others comments there are different points at which businesses would want to be automating this process. Not really a one size fits all approach.
As noted in recent comments, we recently made a change for new invoicing flow where (like classic) you can now choose to Send receipt from the payment confirmation that's shown once you apply a payment to an invoice.
At this time we don't have plans for automating this flow however we're still attuned to the idea here and will be sure to share if there are any plans made toward this in the future.
An error occurred while saving the comment Gillian Shakespeare
commented
I agree with Barb Sheahan below:
"...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient."beautifully phrased and completely correct!
Gillian Shakespeare
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464 votesGillian Shakespeare
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538 votes
Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.
We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.
That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks
Gillian Shakespeare
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147 votesGillian Shakespeare
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165 votesGillian Shakespeare
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Please do this asap... stuff is being missed and it's creating a lot of re-work to ascertain what, when and why things are happening... all for the sake of this mod.