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  1. 10 votes

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    Gillian Shakespeare commented  · 

    Please do this asap... stuff is being missed and it's creating a lot of re-work to ascertain what, when and why things are happening... all for the sake of this mod.

    Gillian Shakespeare supported this idea  · 
  2. 65 votes

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    Thanks for all the feedback and detail on your needs in the idea here. As you'll see from each others comments there are different points at which businesses would want to be automating this process. Not really a one size fits all approach. 

    As noted in recent comments, we recently made a change for new invoicing flow where (like classic) you can now choose to Send receipt from the payment confirmation that's shown once you apply a payment to an invoice. 

    At this time we don't have plans for automating this flow however we're still attuned to the idea here and will be sure to share if there are any plans made toward this in the future. 

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    Gillian Shakespeare commented  · 

    I agree with Barb Sheahan below:
    "...would love to have an option to either tick a box to send a receipt to a customer during the reconciliation process, or be able to select a group of customers to send receipts to. Either way, having an automation process would be super helpful and be so much more efficient."

    beautifully phrased and completely correct!

    Gillian Shakespeare supported this idea  · 
  3. 318 votes

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    Gillian Shakespeare supported this idea  · 
  4. 425 votes

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    Hi community, we can see there’s lots of interest in this idea and appreciate all your feedback and comments. We absolutely understand the value that unapproving a bill would bring to your businesses. Unfortunately, while the concept is quite simple, the technical implementation within Xero is highly complex.

    The good news is that our Product team is still keen to solve this problem for you. They have a possible solution and would love to hear your response to validate their thinking.

    Put simply, instead of "unapproving", the solution would bundle the following tasks into a single action so that you can effectively "unapprove" a bill much faster.

    • Void the bill
    • Copy the bill
    • Reattach any files (IF any) from the voided bill to the copy of the bill

    A primary caveat to this is you could only action one bill at a time. So, if you had multiple bills that…

    Gillian Shakespeare supported this idea  · 
  5. 110 votes

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    Gillian Shakespeare supported this idea  · 
  6. 135 votes

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    Gillian Shakespeare supported this idea  ·