Settings and activity
4 results found
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89 votes
Tania Gomes
supported this idea
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320 votes
Hi everyone, it's great to have the insights from your support and comments here. We understand how sending overdue statements would help in cashflows and reduce steps in following up on the most important payments from customers.
We appreciate the needs you've shared and want you to know this is high on our teams radar. While it's not on the roadmap just yet, this is something we'd like to address and the team have done some initial discovery of.
We'll be sure to share further updates on this with you all, here.
Tania Gomes
supported this idea
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1,342 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
Tania Gomes
supported this idea
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498 votes
An error occurred while saving the comment Tania Gomes
supported this idea
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As credit controller this feature is paramount to a good customer relation management.
Flag invoice in query/dispute would remove from statements and avoid constant filtering. Also, should be able to track relevant replies. So, when a customer r received the invoice, should be able to submit Query/Dispute directly when they receive an invoice, we'd get a notification and action reply/resolution and invoice would be in the system but client wouldn't receive constant reminders whilst query is not dealt with..