Settings and activity
1 result found
-
889 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
An error occurred while saving the comment An error occurred while saving the comment 
Lisa Winchester
commented
Xero when are you going to update us?
I've been notified of another price increase when you can't even offer this basic functionality! It's so incredibly infuriating having to match so many credit notes each month. You're not saving me time, you're costing me time!
An error occurred while saving the comment Lisa Winchester
commented
I see Xero have brought out Hacks, has anyone come up with a hack for paying credit notes each month instead of having to match each. single. one to a blummin invoice?! It's so time consuming!
An error occurred while saving the comment Lisa Winchester
commented
Timely, just as I'm about to pay the suppliers for the month and waste my time allocating credits to random invoices so I can do a batch payment 😡 what a joke. This is a critical accounting feature, sort your priorities out Xero!!
An error occurred while saving the comment Lisa Winchester
commented
researchoperations@xero.com this is the email address to send 'ideas' to apparently...
An error occurred while saving the comment Lisa Winchester
commented
Perhaps we all need to post on social media since we're being ignored in here?!
An error occurred while saving the comment Lisa Winchester
commented
There is another 'idea' that has more traction for this so please all go and vote here as well... https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/44960338-reconciliation-allow-credit-notes-to-show-and-be
I can't believe that a seemingly 'simple' process is not available within Xero!!
Lisa Winchester
supported this idea
·
Credits only show if they're partially applied on remittances. If the credit pays off an invoice in full then they don't show at all. Also Xero are saying we can now match credits along with payments in the reconciliation section, however, this is a moot point because the remittance will then not match the payment at all because obviously we're paying the total invoice balance less the credit note balance. It's like Xero don't understand how businesses operate?!
I just can't understand why this technology is so difficult? When you're paying 100 odd invoices, why can't we select credits with negative balances as well? The remittance to the supplier would then match their statement which shows invoices and credits.