Settings and activity
13 results found
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6 votes
Michael Coates
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2 votesMichael Coates
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5 votesMichael Coates
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5 votes
Thanks for the feedback about our forums here themselves, Freya.
Appreciate wanting to get a view of the ideas you've started.
It's not possible on the platform itself currently, however if you select the option to 'Export my data' from your Settings and Activity page you'll receive a few files, one of which is a CSV of all the ideas you've started and the URL to be able to view these online
Michael Coates
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5 votesMichael Coates
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6 votesMichael Coates
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57 votes
Hi everyone, I appreciate feelings shared in not seeing traction as fast as you'd like to ideas you're interested across Xero Product Ideas.
Our community team are pure advocates for our customers ideas internally, making sure these are shared and highlighted to the teams and individuals that can make a difference, and doing our best to get ideas reviewed and into our teams planning wherever possible.
We receive ideas for incremental, and large changes to existing products, as well as for new features entirely. With so many customers the range of ideas coming from our users is large, and we cannot action all things at once.
We try to be transparent in our communication and updates to ideas across the site, even if this means there is no current development planned for a feature.
I can assure you the site here is a tool that all our product teams find…
Michael Coates
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79 votesMichael Coates
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An error occurred while saving the comment An error occurred while saving the comment Michael Coates
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Interesting that Xero doesn't even comment on this obvious problem
An error occurred while saving the comment Michael Coates
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Xero is a rip off. We once had a much bigger business and the flexibiity of the software was amazing. It was a fully integrate MRP system. Now that we have a small retirement business our accountant asked us to use Xero. It's very limited and I can't see why it costs so much
With the price increase, I have downgraded to the Ignite plan but those artifical limts on invoices and bills are a poor joke. What they don't in their plan details is that if you go over 20 invoices in a month, you get a one off bonus 5 invoices. That's it. Then you have to upgrade to the next level at twice the cost. I suggested to their tech help that 240 invoices a year would make more sense. I also suggested that unused invoices should roll over to the next month. He suggested I post the idea here.
Xero is just not customer focussed.
What happened to the idea that their job is to excite the customer. They seem **** bent on antagonising instead.
Small customers usually grow in small amounts. The Xero plans make big steps that just put customers off.
How about it Xero? Excite us - don't antagonise us. -
15 votes
Hi all, we’ve now made Product Ideas available in Xero Central search, you’ll spot them in the results with their green label for “Product Idea” or you can filter your search under “What do you want to do?” to select “Share an idea”. 😁
As mentioned in our last update we’re also looking into making Product Ideas easier to find - we’ll update this idea once we’ve got more to share.
Michael Coates
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5 votes
Really appreciate your feedback here, Tanya. I've shared this back with the team as a future enhancement. We'll let you know here if there's any plans made for this.
Michael Coates
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3 votesMichael Coates
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8 votesMichael Coates
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7 votesMichael Coates
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I don't think Xero is at all interested in small users, despite the reality that most small users will grow their businesses. I doubt very much that Xero even looks at the ideas they proudly post. The limits on invoices and bills are just a rip-off. Website orders are included in the 20 maximum invoices per month, reducing the number of invoices that we can raise for non-website sales.
Then consider the unilateral to changes to Stripe payments, which has stuffed up our reconciliations completely and cost us a small fortune with our accountant to resolve, let alone the costs for the website guy to trouble shoot credit card payment problems.
Xero is a disaster and we wouldn't use it except our accountant requires it.