Settings and activity
6 results found
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909 votes
Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏
We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.
Right now there are no specific time frames available as to when this might be worked on, but…
Tracy Packman
supported this idea
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324 votes
An error occurred while saving the comment Tracy Packman
commented
I can't understand why this isn't already incorporated in Xero. The more I use Xero, the more I am disappointed with it's lack of basic tools.
Tracy Packman
supported this idea
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347 votesTracy Packman
supported this idea
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963 votes
Hi everyone
We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.
I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.
The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please…
Tracy Packman
supported this idea
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23 votesTracy Packman
supported this idea
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398 votes
We appreciate all the feedback received through this idea, everyone. Taking on board all your comments there are two sides of the fence when looking at flagging an invoice as 'in dispute' - Looking at the ability to flag a bill/supplier invoice as 'in dispute', versus the ability to flag a customer invoice as 'in dispute'.
It'd be good to get understanding of the interest in each individually so we've started a new idea for bills that you can add your support for.
But to give clarity, currently we do not have plans for developing a flag for bills, or sales invoices.
For those looking for this feature in sales invoice although not specific to each invoice, you may be able to make use of Credit Limits - Find out more and explore how to set up a limit for your customers through Xero Central.
We'll continue to track…
An error occurred while saving the comment Tracy Packman
commented
This is a basic requirement. Business raises an invoice, posts it to accounts software. It's now included in month end reports and VAT returns. Customer has an issue and rightly refuses to pay until issue is resolved. Flagging the invoice is vital to getting the issue fixed and invoice paid. Why Xero can't do this simple thing is beyond me - every other accounts package I've used over the last 40 years can. Maybe it's time to go back to Sage.
An error occurred while saving the comment Tracy Packman
commented
being able to see which invoices are disputed is vital for credit control.
Tracy Packman
supported this idea
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I'd like to see this. At present, if I enter a bill and someone outside the accounts dept raises a query on it, there's nothing I can do within Xero to make this immediately obvious. A flag would be a great help when I pay a month's worth of bills - some suppliers provide 3-400 bills per month.