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1,168 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
Tracy Packman
supported this idea
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An error occurred while saving the comment -
507 votes
Hi everyone, apologies we've not provided an update here before now. Over the past year there's been a lot of development throughout Sales, more centralised around the new invoicing experience. With the upgraded technology new invoicing is built on we've been able to begin developing the send experience, with improvements to customise and send invoices, and help you get paid faster.
Being able to automate the send of customer statements is high on our product teams radar, however we want to be transparent that this isn't planned in the short term. As we continue to develop and uplift throughout the Sales experience this is definitely an area the team will draw closer attention to, however with lots of different projects on the go we aren't able to bring focus to this right now.
I want to assure you we'll keep reviewing this idea, and will share as soon as there's…
An error occurred while saving the comment Tracy Packman
commented
I can't understand why this isn't already incorporated in Xero. The more I use Xero, the more I am disappointed with it's lack of basic tools.
Tracy Packman
supported this idea
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394 votesTracy Packman
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29 votesTracy Packman
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485 votes
An error occurred while saving the comment Tracy Packman
commented
This is a basic requirement. Business raises an invoice, posts it to accounts software. It's now included in month end reports and VAT returns. Customer has an issue and rightly refuses to pay until issue is resolved. Flagging the invoice is vital to getting the issue fixed and invoice paid. Why Xero can't do this simple thing is beyond me - every other accounts package I've used over the last 40 years can. Maybe it's time to go back to Sage.
An error occurred while saving the comment Tracy Packman
commented
being able to see which invoices are disputed is vital for credit control.
Tracy Packman
supported this idea
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I'd like to see this. At present, if I enter a bill and someone outside the accounts dept raises a query on it, there's nothing I can do within Xero to make this immediately obvious. A flag would be a great help when I pay a month's worth of bills - some suppliers provide 3-400 bills per month.