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  1. 227 votes

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    Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
    Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.

    Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.

    There are really important reasons why we must go forward with sunsetting classic invoicing…

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    Tara Broderick commented  · 

    Hahahahaha - Ignoring every comment here AND updates showing that they are ignoring them. That's bloody hilarious.

  2. 15 votes

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    Tara Broderick supported this idea  · 
  3. 37 votes

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    Tara Broderick supported this idea  · 
  4. 122 votes

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    Hi community, thanks for your interest in this idea. Just wanted to pop in here to share, for those who aren't already aware, that you can export the Receivable Invoice Summary report. The report has a 'Last Payment Date' column that you can add to it which is useful for finding customers who habitually pay late so that you can take appropriate action.

    To be transparent, building a feature to show the average days to pay by customer isn't on our roadmap at this time, but we'll be sure to update this idea if that changes in future.

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    Tara Broderick commented  · 

    Days to payment should be standard in any accounting system.

    Tara Broderick supported this idea  · 
  5. 158 votes

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    Tara Broderick commented  · 

    They don't look at our comments, they don't like to fix bugs, and they don't really know or care how the UX and UI Interfaces work with their users.
    It's shame that they don't seem to do what the users want, nor listen to their concerns. They've been contacted about illegal settings by myself, and they've denied it's illegal - in print. Then, quietly, they've make a change because it was indeed illegal, and don't bother to contact anyone to let them know.

    Tara Broderick supported this idea  ·