Settings and activity
5 results found
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11 votes
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David Kim
supported this idea
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299 votes
Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.
We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.
As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.
If there are any changes put in place for this, we'll let you know.
An error occurred while saving the comment David Kim
commented
Does Xero actually ever listen and implement a change? I don't think there has been a solution to a ticket I have submitted for an issue
David Kim
supported this idea
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454 votes
Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.
Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:
- Bank Accounts: For more control over who can see bank account balances and access specific accounts, please see the idea here: User Role - Restrict access to individual bank accounts
- Sales and Invoicing: If you’d like to see changes to permissions around sales reporting and editing invoice templates, you can follow that conversation here: User roles: Restrict access to Invoice Settings
- Reports: To have your say on restricting access to specific reports, the relevant idea is here: User permissions - Assign user…
An error occurred while saving the comment David Kim
commented
I stumbled onto this issue after finding out that one of the admin person from a different company division was creating an account in general ledger as it fits in Chart of Account.. There is no option to give limited access to a standard Xero user account it's either give them full access or none..
When will this issue be resolved !
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68 votes
Hi everyone, we understand why people would want to be able to apply a credit note within a locked period however we wanted to provide more context on the purpose of lock dates and reasons for the way they work at present.
Basically put lock dates prevent users making changes to the accounting records prior to the lock date. Their role is to prevent unintended changes which would alter reporting outcomes be they financial reports, VAT/GST/Sales Tax reports etc. Lock dates ensure financial data is accurate and trustworthy.
When a credit note is allocated to an invoice the allocation date is dated the later of the two documents, the first day where both exist. Credit note allocations require creating journals on both a cash and accrual basis, which is why if both the invoice and the credit note are in a locked period, the allocation can’t be done. Those journals…
An error occurred while saving the comment David Kim
commented
Better options for user setting where Standard users have the role of Adviser without having access to locked dates and periods.
Standard users are not able to apply credit notes to invoices without having to open up the period because only Adviser can do so. This is very frustrating because they need to ask the adviser role to open up the period each time they need to apply credit note to invoices.
David Kim
supported this idea
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153 votes
Thank you for your engagement and feedback on this idea. We’ve seen some great suggestions in this thread on how a password-protected lock date could work. The current lock date feature prevents new transactions from being entered and can only be removed by Advisor level users, but we recognise that some users would benefit from introducing password protection.
As part of our new Xero Product Idea process, we have recently reviewed the idea and shifted this to “Accepted”. This reflects that this is an idea we’d like to develop, but that this isn’t currently on the roadmap. We'll be back with another update as soon as we have more to share.
David Kim
supported this idea
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I agree with Cherron. I have no idea why Xero got rid of this function with the new report update. I am having to rebuild the P&L customized statement it is frustrating this drill down capability function is not available.. We have multiple revenue and expense categories for each division and it would be a mess to see detailed transactions whenever you click on categories without filtering option.