Settings and activity
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4 votes
Heather Procyshyn
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76 votes
An error occurred while saving the comment Heather Procyshyn
commented
I'm kind of shocked that this needs to even be raised as an "idea". This should be core functionality. How am I otherwise meant to communicate to the customer that they have a credit on their account? I cannot print it or email it. This is kind of silly.
Heather Procyshyn
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2 votesHeather Procyshyn
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34 votes
Would possibly need to consider the # of communications individual contacts are receiving if you had unlimited reminders.
To get a sense of what our customers would be looking for - do you have a # of reminders in mind that would most suit your business, Ryan? 🙂
An error occurred while saving the comment Heather Procyshyn
commented
Currently Xero limits the number of invoice reminders to five, which must be hard coded to the number of days before or after an invoice is due. Would be better if Xero would permit a frequency of sending reminders for past due invoices, i.e. weekly, bi-weekly, monthly, etc. If you have varying payment constructs with your clients, having only five reminder points is limiting. Especially for the slow paying clients.
Heather Procyshyn
supported this idea
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When paying multiple items to the same entity, or receiving payment for multiple items from the same entity, why does the the Account Transactions view not show the name of the entity in the description? I cannot think of a scenario where one would be reconciling an account transaction line item that included more than one entity...Xero knows which entity has been paid or is paying as part of the reconciliation.