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  1. 1 vote

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    Heather Procyshyn shared this idea  · 
  2. 66 votes

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    Heather Procyshyn commented  · 

    I'm kind of shocked that this needs to even be raised as an "idea". This should be core functionality. How am I otherwise meant to communicate to the customer that they have a credit on their account? I cannot print it or email it. This is kind of silly.

    Heather Procyshyn supported this idea  · 
  3. 1 vote

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    Heather Procyshyn shared this idea  · 
  4. 32 votes

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    Would possibly need to consider the # of communications individual contacts are receiving if you had unlimited reminders. 


    To get a sense of what our customers would be looking for - do you have a # of reminders in mind that would most suit your business, Ryan? 🙂

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    Heather Procyshyn commented  · 

    Currently Xero limits the number of invoice reminders to five, which must be hard coded to the number of days before or after an invoice is due. Would be better if Xero would permit a frequency of sending reminders for past due invoices, i.e. weekly, bi-weekly, monthly, etc. If you have varying payment constructs with your clients, having only five reminder points is limiting. Especially for the slow paying clients.

    Heather Procyshyn supported this idea  ·