Settings and activity
2 results found
-
232 votes
Phoebe Crozier-Durham supported this idea ·
-
33 votes
Thanks everyone, we understand the interest for being able to pass on credit card and payment service fees to your customers.
Atm, as some of you have noted - if you're using or set up Stripe as a payment service for your organisation you'll have the ability to pass processing fees onto your customers. This'll be included in the Invoice total when the customer clicks on the Pay now button in your invoice - you can read up on and follow steps on this here.
- You can also use an advanced invoice template to show this on the invoice to your customer.
Outside this service, while not automated there are ways to represent and pass on fees to your customers;
- Add detail to your invoice payment terms so this is clear to your customer
- If there is a default fee that'd be charged you might like to set this up…
An error occurred while saving the comment Phoebe Crozier-Durham supported this idea ·
The manual process of adding a bank fee when reconciling is tiring - and frustrating that it doesn't then link to the invoice for the customer to see what fee has been charged.