Settings and activity
2 results found
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339 votes
Hi team, appreciate wanting to hear news from us here and apologies we've not checked back in sooner. Our product team have done initial work to understand the work involved in enabling your customers to pay you through Customer Statements. This is a priority for them and we have plans to develop this capability, however they need to balance this work with other key priorities. While we'll leave the idea Under review for the time being, as soon as there's an update we'll share this all with you, here.
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Rachel Pash
supported this idea
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25 votes
An error occurred while saving the comment Rachel Pash
commented
This is so important for us, the auto reminder function is good but, could be so much better. We have so many clients and need to be able to quickly see which ones have reminders switched off to enable us to review and amend them, It is so time consuming using the function as it stands at present.
Rachel Pash
supported this idea
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Hi Kelly
Your customers are clearly telling you this is top of their priority list, and they are aware your competitors already provide it.
Why have an ideas forum asking us to tell you what’s important to us and then ignore us?
If you have a pay now button on invoices why can't you add it to statements and reminders?
Your reply doesn't suggest it is a difficult task, or that Xero have even tried to do it and hit a roadblock - it's not about opportunity to improve this area but necessity.