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  1. 1 vote

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    Hey Jenny thanks for raising this Idea wiht us, we appreciate time taken to bring this to us. We have moved this to Gaining Support and encourage you to reach out to colleagues and friends to vote and/or comment so our Product team can gauge interest. Thanks again for bringing this to our attention.

    Jenny Lloyd shared this idea  · 
  2. 2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Jenny Lloyd supported this idea  · 
  3. 3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Jenny Lloyd supported this idea  · 
  4. 60 votes

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    Hi everyone, thanks for sharing your feedback on having timesheets displayed in order from newest to oldest, by default. We appreciate you taking the time to explain how this impacts your workflow.

    We know some of you have been filtering date ranges as a workaround, though this adds extra steps.

    We're updating this idea to Accepted as part of wider timesheet updates which are currently being investigated by our product team. We'll keep you updated as we learn more.

    Jenny Lloyd supported this idea  · 
  5. 60 votes

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    Hi team, we appreciate all the feedback we've received from our customers about the Dashboard and how we could improve this for you.

    As you may have seen or perhaps even have access to already - over the coming months we are releasing a new Xero Homepage that'll replace the existing Dashboard.

    We've done lots of research and testing with our customers for the new homepage. You'll be able to customise to show which widgets you want, and it's built with updated technology so is much more responsive - adapting based on your device, screen size and zoom functions to show a maximum of 4 widgets side-by-side!

    I'll update you again here when this is live to you all, and if you'd like to give it a go now - jump on into the demo co 😊

    Jenny Lloyd supported this idea  · 
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    Jenny Lloyd commented  · 

    Please reinstate the old dashboard until you have completed a new usable one. This is such a waste of time and the frustration is only getting worse. It seems using another program is the answer to your customers complaints, because you are not giving us any options. And I agree with everyone complaining about all the other changes you have made.

    If technology is ruling you it may be time to get out of the business!

  6. 783 votes

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    Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.

    Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:

    • More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
    • More customisation of information within a widget like being able to remove visuals
    • Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page

    We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.

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    Jenny Lloyd commented  · 

    It seems all of our comments are simply going to AI and it doesn't care. No human seems to be involved in this new homepage update. I still haven't got an answer back from a human when you ask for support

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    Jenny Lloyd commented  · 

    I agree with everyone else, I don't like the new layout of the homepage. It is extremely frustrating, and all the other things everyone else has described.
    Please keep the old layout

    Jenny Lloyd supported this idea  · 
  7. 298 votes

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    Hi everyone, the demo company provides the ability to test and trial Xero features without impacting data in your live organisation. It's especially useful when you're getting started with the product or want to see how a feature works that you haven't used before.

    That said, we understand not all our customers want or need access to the demo company. We appreciate your feedback on being able to hide or remove this here, and our product team are aware of the interest and feedback surrounding this - Both from this direct thread and the previous commentary and votes from the older forum where this originated.

    While we don't have immediate plans, this is an area our team are looking to review. We will update you if there is any planned changes to this, through this idea.

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    Jenny Lloyd commented  · 

    I don't understand why so many people have asked to remove the demo file and some have even said how easy it is to fix, but no one from Xero sees to be looking at these comments. The only ones reading them are those of us that it affects! I don't know if you are aware of this, but It is actually making us more frustrated & angry. Xero's response only shows how unimportant this is to you! Sorry, but this is very disappointing. I can't tell you have annoying it is to open it by mistake when it pops as the first option when I haven't even used it.

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    Jenny Lloyd commented  · 

    I work with a lot of companies and when I need to choose one this is always in the way

    Jenny Lloyd supported this idea  ·