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  1. UK Payroll - Ability to process prior year employment allowance claims through Xero payroll

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    submitted  ·  35 comments  ·  For small businesses » Payroll  ·  Admin →
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    Cath Oram commented  · 

    Hi Emily, Not exactly- Xero assist logged into my account and found they could tick the button, but then when I logged in, I found it was un-ticked. When I realised Xero assist were using Macs (I'm on Windows 11), my son suggested using a different browser instead of Chrome. I tried Edge and then the box stayed ticked and all was well. All I know is that it is a chrome compatibility issue. I'm still waiting for HMRC to update my Employment Allowance though for 23/24- it still says I'm not claiming it! Hopefully when the EPS is sent it will register.

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    Cath Oram commented  · 

    I had the same problem Emily, and a lot of time was wasted trying to find out what the problem was.

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    Cath Oram commented  · 

    Yes please this would be really helpful.

    Cath Oram supported this idea  ·