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  1. 5 votes

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    Thanks for sharing this suggestion, Richard.

    We appreciate you letting us know about the changes that matter to you. We've reviewed your idea for having documents attached to a bill automatically copy over to the final bill payment transaction. We can see how this would save a lot of time and remove the current double-handling of having to attach the same file again post-reconciliation.

    This idea is now open to gain support from other members of the community. Along with votes, others can now comment to share more detail on how this improved workflow would help their experience with Xero. 🙂

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    Beth Gray commented  · 

    this functionality would save double handling documentation. lets use the "touch it once" methodology. Why does XERO allow to add document to the "accrual" if not using when reconciling. Seems a bit silly and not an effective / productive use of time.

    Beth Gray supported this idea  · 
  2. 264 votes

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    Hi community, thanks for continuing to share how much time this workflow can take.

    Right now, we're building an agent that'll sit within JAX and help you get paid without the need to manually chase your customers, which may help address some of the need for more efficient follow-up and statement management.

    Initially, you won’t be able to turn this on for an entire contact group at once. You'll be able to enable it for each individual contact within a group, and JAX will do the handy work of designing a personalised plan to follow up with each one. For some this may be a consolidated statement.

    We recognise this doesn't cover every part of the original idea here, including sending statements to a whole contact group in one action. We’ll keep these gaps in consideration for future improvements and will share another update once the JAX agent is…

    Beth Gray supported this idea  · 
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    Beth Gray commented  · 

    This is very important when dealing with parent and child businses organisations. Particularly when Parent pays the invoices for the child (sub) accouts. Efficency and streamlining the process. also ensuring accuracy on payment allocations.

  3. 17 votes

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    Beth Gray supported this idea  · 
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    Beth Gray commented  · 

    Aged Receivables report - Include collector notes. Or even a "flag" to show there are notes in the background. (similar to the * expected date * which is on the "invoices owed to you" report)
    But to allow free text.
    To have a column in the aged receivables detailed report where you can add a brief note of most recent contact - to provide update when reviewing the clients
    Curently we export the report into excel and make notes in excel (outside of xero).