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  1. 8 votes

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    HI Jill, appreciate you posting here, not knowing where else to go.

    For something that appears to not be working as it should or where you're having performance issues in Xero - these are best to raise with our specialists at Xero Support where we have tools to investigate, triage any issues and escalate with our team if needed.

    When it comes to new invoicing we've communicated a lot of the changes and what's coming up through our Xero central page here. Otherwise, you'll also find many ideas for changes across product ideas here that I'd recommend joining for updates where you're interested. Searching 'New invoicing' on the main page of the site should help you find a list of the different features.

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    Dana Dopleach commented  · 

    I had a line item not come through in one of our accounts for the first time in all the many years and multiple accounts that we have. It feels like it may be important to report this sort of anomoly as it may be part of a rare pattern that would stop it from ever happening again, or to anyone else. But as you say here, there is no place to report such a bug's occurance. There is a helpl file on how to create a fake statement line to correct the issue (so it's happened others before !) but nothing to report that it happened so the developers can look at cases that occur to stop them from happening in the first place. Seems like a missed developer opportunity. How are you supposed to make a more stable platform if you don't have the data to know when instability occurs?

  2. 52 votes

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    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

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    Dana Dopleach commented  · 

    All of the duplicate bills highlighted have been recurring invoices. Adding the ability to turn this off for those suppliers could make it a more useful function as it may actually highlight an issue at some point in the future.

    The Leave Feedback button doesn't link to anything on the "Thankyou" page.

  3. 205 votes

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    Hi community, we really appreciate your feedback on this and hearing why you'd like to be able to change the organisation's name that's shown when sending invoices from Xero.

    This is on our teams radar, and is something they may look into longer term however we want to be open that it's not in the current roadmap.

    We'll continue to track and keep across the interest from our community, and if there's any news to share we'll update you on this, here.

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    Dana Dopleach commented  · 

    We manage the distribution & invoicing for one of our clients under their brand and can't have our personal brand showing on their invoices. This is a major issue.

    Dana Dopleach supported this idea  · 
  4. 18 votes

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    Dana Dopleach shared this idea  ·