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  1. 57 votes

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    Lynn Gaudiosi commented  · 

    This feature of more than 50 would be really useful as we often get batches of up to 100 invoice on a remittance and its a very long winded process trying to reconcile them through the bank - so much easier creating a deposit in the Sales Overview section.

    Lynn Gaudiosi supported this idea  · 
  2. 15 votes

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    Thanks for your inputs, everyone. While we appreciate the interest around being able to view MTD VAT without needing to connect to the HMRC, this is not something that our team are looking to change at present. Xero currently requires a connection to HMRC to draw the period of the MTD VAT.


    We'll keep a close eye on the appetite for this here, but for now we wanted to highlight options.


    Currently, a client could export the MTD return and send it through to their advisor for review.
    Alternatively, advisors can use the Non MTD VAT return to help them with the review process - This can be run and exported regardless of MTD credentials. 

    • The return should be a mirror image of the MTD VAT return (unless adjustments / imports have been made to the MTD version) that'll also include any late claims for the period.
    Lynn Gaudiosi supported this idea  · 
  3. 23 votes

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    Hi everyone, we appreciate wanting to help Xero identify and raise issues asap. While we may consider changes to this overtime, to be upfront there are no immediate plans for changing the current method to raise these sort of issues with us. There are a number of troubleshooting steps our specialists will work through with a customer to rule out external factors that could be impacting your experience with Xero, and they'll get the right detail to investigate, triage and escalate if the cause does appear to stem from within the product.

    One area we know customers can commonly run into trouble with is bank feeds, and we do have work going on atm to enable customers to send us an alert if they are experiencing trouble with a bank accounts feed from within their organisation. You can stay up to date with progress for this, on this idea.

    Lynn Gaudiosi supported this idea  ·