Settings and activity
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376 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…
Chrissie Ho
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24 votesChrissie Ho
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107 votesChrissie Ho
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40 votesChrissie Ho
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54 votes
An error occurred while saving the comment Chrissie Ho
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25 votes
Hi team, we appreciate all your feedback on this and having been listening close to feedback especially since our announcement of our new plans(Ignite, Grow and Ultimate). To align with the new plan names, I've slightly altered the title of the idea here.
Separately in light of giving you an update here🙂 - We understand the importance of being able to make automated super payments when processing payroll with Xero, and we're making changes to our plan line up so you'll soon be able to process automated super payments on all our new business plans. You can read more on our Blog post
Though we don't have an exact date of this change as yet, we'll keep you updated here as more communications of this are shared.
An error occurred while saving the comment Chrissie Ho
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Your prices are getting higher, your service offering lower. How do you not have statutory obligations as a standard function? How do you expect small business to pay an extra $50 a month for auto super. Your product not suitable for large businesses. Who is your market? Xero are completely tone deaf to the current state of economy and circumstance for small business.
An error occurred while saving the comment Chrissie Ho
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I am having a real backlash from clients I am trying to move to Xero. The functions just are not there for payroll only and lower plans. Any subscription with Xero for payroll is not competitive and lacks vital features like super clearing house and limits employees. You are pricing yourselves out of the market. MYOB does this for $5 for 2 years.
Its a statutory obligation. How can you call yourself small business software when you don't support their needs.Chrissie Ho
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You have this feature available in two separate reports yet you cannot create one report?
How can you say you provide Activity Statements when you are ignoring a crucial part? You cannot do a complete BAS in Xero for lack of this and other features. You have the frame work. Why isn't this done?
I have noticed this is worded in many requested that have not been combined either.