Settings and activity
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15 votes
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Pams Bookkeeping Solutions
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147 votes
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Comeon Xero you just put your price up!! You dont have half the features the others do for this kind of transaction. Wouldnt mind being able to journal to bank account, sometimes its just necessary.
Pams Bookkeeping Solutions
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107 votesPams Bookkeeping Solutions
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37 votes
Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.
We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.
This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.
Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.
Pams Bookkeeping Solutions
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23 votes
Hi everyone, we appreciate wanting to help Xero identify and raise issues asap. While we may consider changes to this overtime, to be upfront there are no immediate plans for changing the current method to raise these sort of issues with us. There are a number of troubleshooting steps our specialists will work through with a customer to rule out external factors that could be impacting your experience with Xero, and they'll get the right detail to investigate, triage and escalate if the cause does appear to stem from within the product.
One area we know customers can commonly run into trouble with is bank feeds, and we do have work going on atm to enable customers to send us an alert if they are experiencing trouble with a bank accounts feed from within their organisation. You can stay up to date with progress for this, on this idea.
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Pams Bookkeeping Solutions
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106 votesPams Bookkeeping Solutions
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53 votes
Heya team, with some of the exploration our team were doing we shifted this idea to Under review a few months ago. However, reassessing current priorities as many here may also be interested in our team are currently in the depths of work for enabling the ability to view more statement lines and providing search on the Reconcile screen.
While this may be something we consider developing for later down the line, it's not something we have plans for atm and we'll shift back to Submitted to continue monitoring the interest here. Thanks
Pams Bookkeeping Solutions
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Its really poor that you can see it on the front screen, but cant print it. This is basic reporting, not something to just look at. I will most definitely be putting input in. My report now to the employer will not be correct based on the fact I cannot get this report.