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  1. 5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Alyce Franklin shared this idea  · 
  2. 17 votes

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    Alyce Franklin supported this idea  · 
  3. 25 votes

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    Alyce Franklin supported this idea  · 
  4. 40 votes

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    Alyce Franklin supported this idea  · 
  5. 633 votes

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    Hi everyone, we appreciate how automatically sending statements could improve cash flows, and save the manual efforts involved in this periodic task.

    We recognise the importance of this functionality, and with a clear focus on decreasing the time it takes for our customers to receive payments, I’m pleased to share that this idea is now In discovery. 😊

    While we can’t give any commitments to development yet, this is a good step in the right direction and we’ll be sure to update you on progress from the exploration here. Thanks!

    Alyce Franklin supported this idea  · 
  6. 9 votes

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    Alyce Franklin supported this idea  · 
  7. 32 votes

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    Alyce Franklin supported this idea  · 
  8. 119 votes

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    Alyce Franklin supported this idea  · 
  9. 306 votes

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    Hi everyone, thanks for sharing on your needs for a comprehensive client audit trail in XPM. We understand this feature is critical for accountability and data integrity, and we hear you on the pain points this is causing.

    As you might've read and heard updates of our teams are currently working on a unified experience across practice tools with the Xero Partner Hub.

    History of client changes aren't wrapped into the initial work, but this is something the team would like to look at longer term and for now we'll move the idea to Accepted. Once Xero Partner Hub is fully released we can consider and will share any updates around history with you all here

    Alyce Franklin supported this idea  · 
  10. 70 votes

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    Alyce Franklin supported this idea  · 
  11. 25 votes

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    With the soon to come Xero Partner Hub we'll be bringing all your practice tools under one umbrella and improving your experience in managing and working with clients in your practice. With the combined experiences of Xero HQ and Practice Manager this'll include the ability to merge two clients into one, like you're after here 🙂

    Thank you for sharing your feedback with us. Find more information about Xero Partner Hub on our website, and we'll be back to update you all as this goes live to practices in the coming months.

    Alyce Franklin supported this idea  · 
  12. 257 votes

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    Hi everyone, we'd like to share an update on this idea with you all - As announced at Xerocon there are exciting changes coming for practices with Xero Partner Hub!

    With the Xero Partner Hub you'll have a unified client and staff experience. We'll be providing some additional Client detail fields including Date of Death for Individual / Sole Trader business structures.

    This'll be rolling out to all Xero partners in early 2026, with the beta being available from November, starting in Australia and New Zealand - Find out more on our website

    Alyce Franklin supported this idea  · 
  13. 106 votes

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    Alyce Franklin supported this idea  · 
  14. 70 votes

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    Alyce Franklin supported this idea  · 
  15. 90 votes

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    Alyce Franklin supported this idea  · 
  16. 162 votes

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    Thanks for the feedback here, everyone. We get how being able to use custom Excel templates for Workpapers could save you time and power up your use of Xero Workpapers.

    Currently, you can export Workpapers data to Excel and then copy info into your preferred template. Allowing you to continue using your custom templates for now.

    The good news is we're delivering a new Workpapers solution, and our team are exploring how to enable this functionality within this.

    We'll post an update as soon as we have any news to share.

    Alyce Franklin supported this idea  · 
  17. 103 votes

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    Alyce Franklin supported this idea  ·