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62 results found

  1. We generate Tax Payment reports by Group, so they can be checked in that order. This means the reviewer can get an overall picture of all the clients in a group.

    When we go to approve and send the tax letters, the onscreen order is only by Client (not to mention in first name order which is another serious problem!)

    You can filter by Taxable group but this only means you can select one group at a time to look at.

    Please can Group also be shown onscreen so the entire Tax Payments list can be sorted into either Group…

    9 votes

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    Appreciate sharing detail on how this improvement would better your practices workflow, Kathryn.

    We'll start to get a sense of the wider interest through your idea, and if there are any updates I'll be sure to share with you here. Thanks

  2. Please can we have a column for a “Comment” so that we can easily see when we go to file a tax return, if there is a comment there or not.

    MYOB has a symbol which is empty if there is no comment and coloured in if there is, and it’s really helpful. It is also possible to add multiple notes (which you would see after clicking on the symbol).

    This means you can read the comment(s) before attempting to file the return – which could be important if it has to be held temporarily for some reason.

    It would…

    6 votes

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    Appreciate you sharing why seeing notes from the Returns screen would be helpful when reviewing returns before filing, Kathryn.

    We'll start to get a sense of the wider interest in this here and I'll share if there's any progress.

  3. Could we get a PAYG Instalment worksheet please, with an option to tick if a client is a new entrant to the PAYG instalment system and a field where we can enter the expected lodgement date of the tax return. These fields can then drive the PAYG instalment estimate for the current financial year.
    Currently Xero just estimates the instalments for the four quarters which isn't always correct. For example if we lodge a return in November and the client is entering the PAYG instalment system for the first time, there's no way to zero out the September quarter without…

    21 votes

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    "Thank you for submitting your feedback and highlighting the improvements that are important to you. We have reviewed your suggestion, and it is open for community support.

    To help your idea gain traction, we encourage you to share it with colleagues who would also benefit so they can cast their votes. Additionally, other members can leave comments to provide further context on how this change would enhance their experience with Xero."

  4. Grab all ATO online prefill data. Why exclude the data that shows how many days hospital cover was covered? Why not provide all the data that is available on the portal prefill pintouts? (Including previous year deductions and occupation etc)

    8 votes

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    Thanks so much for raising this and explaining how you’re using the ATO prefill data. We’ve logged your feedback and will move it into our Gaining Support process so the product team can consider it alongside other work. At this stage there are no planned changes to how Xero imports Medicare and ATO prefill data, but your input is really valuable in helping us understand where improvements would add the most value..

  5. Users have control over which columns are visible and the order in which they appear. This is managed through drag-and-drop functionality or by checking/unchecking column options.

    5 votes

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    Hi everyone, we have started this idea off the back of the original post here so we can get an understanding of support for being able to show or hide columns on a user basis within AU Tax.

    Being upfront, we don't have any plans for this at present but would like to get an idea of the interest through this idea.

  6. It would be great to have a cover letter placeholder that alerted the client to the estimated Div 293 that would be payable (as the superannuation contributions worksheet) and that the ATO would issue a separate assessment. The note on the estimate is not prominent enough and easily missed by clients. Having it default on the letter would be another opportunity to make sure the client sees it.

    11 votes

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    Thanks for sharing your thoughts on this idea. We appreciate you highlighting how important clear client communication is when it comes to Division 293 tax liabilities.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  7. Items that are selected remain selected even when filters or search queries are applied. This ensures that selection is not lost when the view changes.

    5 votes

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    Hi team, this idea has been created off the back of an original post here to get a better idea of the interest for being able to hold selections across status lists within AU Tax.

    While we don't have immediate plans around this it would be good to gauge the wider interest in this from the community here. Thanks

  8. It would be useful for the client date of death field to automatically be pulled into the relevant tax return if field to save manual look up and entry when entering client tax returns.

    10 votes

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    We appreciate that with date of death now available as a field on a client record that some users would like to see this automatically pull through to the relevant tax return.

    While we don't have direct plans of this right now we're keen to get a sense of interest in this from our partners in community.

  9. Xero Tax makes no attempt to look at the age of the recipient of superannuation annuities. Taxed Elements for individuals over 60 years of age are meant to be excluded from the tax return. The ATO does this automatically - Xero Tax does not. It is not a feature request, this is an error in the software that needs rectifying.

    5 votes

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    Thanks Chris for the feedback. We hear that reviewing and adjusting superannuation components based on age can add extra steps during the return process.

    Incorporating age-based logic for Superannuation Taxed Elements may help reduce manual handling and support more streamlined preparation workflows. This has been moved to Gaining Support so we can continue tracking interest and share it with the product team.

  10. The Activity Statements in Xero Tax need to have the total payable/refundable at the top of the screen like the Tax Returns do. It would be nice to see the result when you're on a different page than the summary page.

    8 votes

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    Hi Rachel, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've opened this idea for the community to add their support. We'll monitor this space for more traction. Cheers!

  11. Currently when working on provisional tax letter reports, the [Payment] Summary field is a big sentence including the year the calculation is based on, and the RIT
    (eg. 2025 RIT of 5,669.16 (from IRD Statement) + 10% uplift).

    Filtering by this field is therefore not possible.

    It would be great if the year and RIT were separate fields...

    We could then filter by year to find out which clients' calculations are based on last year, and which are based on the year before.

    It would also be useful to be able to filter by RIT.

    2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

  12. Currently UOMI just shows as a note above the payment schedule but is not included in it, so it is easy to miss and doesn't show our clients the total liability.

    Please could you include a line for UOMI in the payment schedule as well as including the note which shows the date interest is calculated up to (like MYOB does)?

    Alternatively please add a tick box to the Use of Money Interest settings so we choose whether or not to add it to the payment schedule.

    Thank you.

    3 votes

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    Appreciate you sharing with us here, Kathryn. Thanks for also adding detail on why this'd be useful.

    We're just starting to get a sense of the wider interest for this from the community here - make sure to share your idea with colleagues that'd like to see this developed so they can vote, too.

    I'll make sure to update if there are any plans made.

  13. It would be good if Xero tax is able to prefill the PAYG Instalments paid/raised in the tax returns.

    5 votes

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    Hi Sharleen, appreciate you raising this idea. We understand that having PAYG instalment details flow through to tax returns would help make the process smoother and reduce the need to manually check separate records.

    We'll continue to track interest and engagement for our product teams to understand the value of improving how PAYG instalment information flows into tax returns.


  14. Why will the IR3 Tax return not let you claim the IETC for the number of months a client is entitled to, before Best Start payments start. It will calculate the IETC for the 9 months in the return but as soon as the Working for Families schedule is added with the Best Start Payments boxed ticked it changes the calculation to NIL.

    You would think that the IETC calculation would remain or could be manually over-ridden so all calculated amounts would show on the tax summary for the client. This could be flagged when an audit of the tax…

    2 votes

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    Hi Joanne, appreciate you raising the idea with us here.

    Just to confirm how this currently works - in the Xero Tax IR3 form, IETC is tied to the income amount entered in the return. The question that asks whether they're eligible is part of the form logic, and will determine if your income or status is non-qualifying. If this is the case it'll mark IETC as unavailable.

    While we'll get a sense of the wider interest in a change for this here, we want to be upfront that we don't have any short term plans for changing this forms logic.

  15. It's so annoying, when I'm on the To sign screen, and someone has signed (Returned) a tax return (or multiple) I select it (or them) and have to click Sign, then I have to click To file and wait for the page to load, then I have to click File.

    On the To sign screen there should be a Sign & File button, so that I can (if I want) select the Returned tax returns (once) and click Sign & File, the same warning screen before I "sign" can show, and when I click OK, it signs it AND submits…

    1 vote

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    0 comments  ·  Tax preparation  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  16. Add toggle on tax return cover page at daytime contact number section for client phone number or agent phone number similar to postal address and banking details and have information from client manager auto filled for phone number and email address

    4 votes

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    Thanks for sharing your idea, and letting us know the changes you'd like to see to the tax return cover page.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. Why is Xero Sign free for company accounts but not for personal tax? Xero state that this is because multiple people have to sign in multiple places on a personal tax return - which is not true in any case!

    If a partner requires multiple documents signed in the one pack then of course Adobe Packs are a good way to facilitate this, but for one document signing it should be free as advertised!

    Xero Tax is free for Xero Partners, which is fine as it isn't sophisticated or clever enough to be paid for right now. But to find…

    1 vote

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    0 comments  ·  Tax preparation  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  18. At present Xero Sign defaults to a paginated view when the client is trying to sign off their documents, but this does not display properly on a phone or a tablet. The central area is blank and can't be scrolled. If the software defaulted to 'unpaginated' this solves the problem with mobile browsers - have tested on Apple and Android devices and clicking the 'unpaginate' link displays the document correctly.

    1 vote

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    0 comments  ·  Tax preparation  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  19. At present Xero Sign defaults to a paginated view when the client is trying to sign off their documents, but this does not display properly on a phone or a tablet. The central area is blank and can't be scrolled. If the software defaulted to 'unpaginated' this solves the problem with mobile browsers - have tested on Apple and Android devices and clicking the 'unpaginate' link displays the document correctly.

    1 vote

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    0 comments  ·  Tax preparation  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

  20. Colour Code the status of the AS/Tax return to make it easier to quickly see as currently the screen is hard to see as it looks similar (for example returned green - out to sign orange etc etc)

    1 vote

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    0 comments  ·  Tax preparation  ·  Admin →
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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

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