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  1. 198 votes

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    Alex Serra supported this idea  · 
  2. 10 votes

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    Hey Jen, thanks for submitting your idea! 

    Just checking if you're referring to Custom Pay Items, which are already available in Xero Payroll.

    If not, could you let us know some examples of custom fields you require, that aren't already available in Xero Payroll?

    Alex Serra supported this idea  · 
  3. 22 votes

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    Alex Serra supported this idea  · 
  4. 5 votes

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    Alex Serra supported this idea  · 
  5. 47 votes

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    Alex Serra supported this idea  · 
  6. 637 votes

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    Hi everyone, we’ve taken time to review the suggestion to include custom fields for both invoices and contacts, and recognise the value it'd bring in helping users capture more detailed information and avoid manual processes.

    However, with other focuses drawing the teams attention such as multiple addresses this idea is not on our current development roadmap.

    As we continue to plan future roadmaps, being highly supported this idea will continue to be considered, however we want to be open about it's current position with you all here. We appreciate you sharing your feedback and for your ongoing participation in the Xero community. Any changes to this status will be shared with everyone on this idea.

    Alex Serra supported this idea  · 
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    Alex Serra commented  · 

    I'm purchasing a 30 year old company with plans to operate it for another 30+ years. I really wanted to use Xero instead of QuickBooks but not having the basic functionality of adding custom fields to Invoices, Packing Slips, Contacts, etc...is, unfortunately a deal breaker. Every single one of Xero's competitors offer this functionality, it is extremely basic and troubling it was not included from the very beginning. There have been many requests by other users to add specific fields (ie PO#s) but it doesn't even need to be that hard, just give us 10 custom fields that we can name whatever we want on our advanced templates.

    It appears that this functionality has been requested for years and years and years. I'm still in my trial period, but it looks like I will not be able to use Xero, and I love everything else about Xero. If you add up what I would have paid for the next 30 years, Xero just missed out on over $15,000 of revenue, now multiply that by who knows how many other customers you have lost, $30k, $90k, $200k? How much would it cost for your developers to add this feature?

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